ServiceNet reviews

3.0

37% would recommend to a friend

(94 total reviews)
avatar

Bruno Calouro

27% approve of CEO

38% positive business outlook

ServiceNet has an employee rating of 3.0 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ServiceNet employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

94 reviews
4.0
Feb 11, 2016

Many opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many opportunities to learn and advance your career. The agency operates many programs and staff have opportunities to bid on new positions as they develop experience and education. Lots of entrepreneurial managers who seek new programming Creativity and innovation Generally good benefits and reasonably supportive managers, especially when employees are dealing with unpredictable life events such as illness. Some jobs offer flexible work schedules which fits well with family life The agency is a technology innovator which has pros and con, probably more pros.

Cons

Bureaucracy and administrative inefficiency Lots of change which has pros and cons--its exciting, but confusing sometimes and disruptive. Administrative systems could be more efficient

4.0
Oct 8, 2015

Hard but good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great supervisor in the Reach program.

Cons

Really hard work without sufficient compensation. Lots of burnout.

4.0
Oct 6, 2015

It all depends on your PD

Recommend
CEO approval
Business Outlook

Pros

Disclosure: left position because of moving out of state in Autumn 2015. Great starting point in a career. Good benefits - you will get substantial time off, if you're able to take it. The PD or direct supervisor of your program will set the tone of your employment. I stayed because I LOVED who I worked for and the program they created. If I stayed in MA, I would still work for $14.01/hr just because of the environment. Working in mental health/social services has it rewards no matter the employer. If you need your "foot in the door" this is an ideal place to consider. You'll gain valuable experience and gleen the value of service work. Ton to learn. Easy to get employment.

Cons

Low pay - you'll be paid the least amount possible. Your job can be great or a nightmare depending on your PD. The corporate environment gives the impression that this non-profit is solely concerned with profit. Management support can be lacking. I do believe that most employees are in it for the good of the clients, there are too many who see it as just a job. If you have the pleasure of running a program, as long as you meet HRA, HHS, MPB, DMH goals you should enjoy unencumbered autonomy and success. If your contracts fail to meet target, you'll be scrambling and in meetings about boosting revenue. For relief staff, they'll hire anyone with a pulse. Degree differential is honestly laughable.

Viewing 85 - 87 of 94 Reviews

Glassdoor has 103 ServiceNet reviews submitted anonymously by ServiceNet employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNet is right for you.