Mar 22, 2022
ServiceNet reviews about "management"
38% positive business outlook
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24 reviews
1.0
Feb 18, 2021
Low pay, terrible management on the DO/SDO level
Current employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
diversity in residents and coworkers
Cons
management, compensation, no work/life balance applicable
1.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook
Pros
Overtime always available in different locations
Cons
Very catty management. HR is pointless. Scattered management and house styles in every single house.
1.0
Oct 4, 2014
Recommend
CEO approval
Business Outlook
Pros
First and foremost, you get into this field because you love the mission, not the pay. The satisfaction and sense of reward from working with the clients is fantastic. You have a lot of options when it comes to type of environment you want to work in. Perfect for true entry-level job seekers.
Cons
Pay is pathetic if you do have experience. The degree differential is almost negligible. Advancement, leadership and, training is completely dependent on you Program director/manager - many not well trained, experienced, motivated or competent. There is a VERY CLEAR "us verses them" environment between program/staff and senior management. It is sadly obvious that the head office is solely concerned about the bottom dollar, and not in a "best serve the clients" way. For a non-profit it feels more like you're working for a predatory lender. Benefits are not what they are cracked up to be.
1.0
Dec 14, 2019
Recommend
CEO approval
Business Outlook
Pros
Insurance, benefits, and paid time off
Cons
Toxic work culture, low employee morale, corruption and unprofessional behavior from upper management, countless flagrant hipaa violations, non-smoking policy forced upon new hires
4.0
Mar 21, 2017
Recommend
CEO approval
Business Outlook
Pros
Great team, lots of encouragement and support. Friendly office, and a lot of positive feedback.
Cons
Issues with employees not addressed clearly and consistently. Conflict-avoidant management style.
4.0
Oct 6, 2015
Recommend
CEO approval
Business Outlook
Pros
Disclosure: left position because of moving out of state in Autumn 2015. Great starting point in a career. Good benefits - you will get substantial time off, if you're able to take it. The PD or direct supervisor of your program will set the tone of your employment. I stayed because I LOVED who I worked for and the program they created. If I stayed in MA, I would still work for $14.01/hr just because of the environment. Working in mental health/social services has it rewards no matter the employer. If you need your "foot in the door" this is an ideal place to consider. You'll gain valuable experience and gleen the value of service work. Ton to learn. Easy to get employment.
Cons
Low pay - you'll be paid the least amount possible. Your job can be great or a nightmare depending on your PD. The corporate environment gives the impression that this non-profit is solely concerned with profit. Management support can be lacking. I do believe that most employees are in it for the good of the clients, there are too many who see it as just a job. If you have the pleasure of running a program, as long as you meet HRA, HHS, MPB, DMH goals you should enjoy unencumbered autonomy and success. If your contracts fail to meet target, you'll be scrambling and in meetings about boosting revenue. For relief staff, they'll hire anyone with a pulse. Degree differential is honestly laughable.
3.0
Jan 18, 2021
Recommend
CEO approval
Business Outlook
Pros
being able to connect with people in need
Cons
not very good upper management.
2.0
Jan 27, 2022
Recommend
CEO approval
Business Outlook
Pros
Flexible hours and easy application
Cons
Extremely low pay for very difficult work, no communication from management
Viewing 4 - 6 of 24 Reviews
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