ServiceNow reviews

4.0

77% would recommend to a friend

(5,756 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Jul 11, 2025
Recommend
CEO approval
Business Outlook

Pros

The entire process from interview through onboarding and ramp up are world class. You can tell ServiceNow takes talent seriously. Every step of the process was well thought out and people focused. Once on the inside, the warm welcome and people pact drives home this is the place you want to be! The list of pros is too long to list - come on in, you will be glad you did!

Cons

It is almost surreal the level of collaboration, sincerity, intellect, and passion. The only con - should have joined the company sooner - that is on me.

Viewing 706 - 708 of 5,756 Reviews

Glassdoor has 6,697 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.