Does ServiceRocket pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceRocket employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceRocket. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceRocket?

90% of ServiceRocket employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceRocket 4.6 out of 5 for work life balance, 4.7 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at ServiceRocket?

Software Engineer (11) , Applications Support Engineer (10) , Support Engineer (10) , Agile Developer (8) , Consultant (8) , Senior Support Engineer (4) , Technical Consultant (4) , Technical Support Engineer (4) , Associate Support Engineer (3) , Associate Technical Consultant (3) , Enterprise Support Engineer (3) , Product Manager (3) , Senior Consultant (3) , Senior Software Engineer (3) , Senior Technical Consultant (3)

What are the pros of working at ServiceRocket according to real employee reviews?

"Great culture and very flexible" ((in 43 reviews)); "Great people to guide you." ((in 19 reviews)); "Good work life balance within the organisation" ((in 13 reviews)); "Supportive Team: Everyone is super friendly and always willing to help out." ((in 11 reviews)); "CEO is friendly and approachable to a certain extent" ((in 10 reviews))

What are the cons of working at ServiceRocket according to real employee reviews?

"Basic salary could be improve." ((in 5 reviews))

What are employees saying about ServiceRocket layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceRocket layoffs and their outlook for job security at ServiceRocket in 2026.

What are the top reviewed ServiceRocket locations?

Palo Alto , Menlo Park , Portland , Boston

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ServiceRocket

ServiceRocket reviews

4.5

90% would recommend to a friend

(83 total reviews)

Rob Castaneda

94% approve of CEO

76% positive business outlook

Ratings by category

4.7

Culture & values

4.7

Diversity & inclusion

4.6

Work/Life balance

4.4

Senior management

4.2

Compensation and benefits

4.2

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

83 reviews

Reviews about "Culture"

Return to all reviews

5.0

Jul 22, 2026

Supportive culture with fair compensation and great benefits, one of the best CEO

Senior delivery manager

Recommend

CEO approval

Business Outlook

Pros

The company is forward-thinking and has a clear vision for the future. It genuinely values its employees and treats them as partners in the company's success. The compensation is fair, and the perks and benefits are excellent. The people are supportive, and the leadership team fosters a positive and collaborative work environment. Overall, it's a great place to build a career.

Cons

Nothing significant comes to mind. Overall, my experience has been very positive.

2.0

Jun 24, 2026

Toxic culture with entitled leadership and poor products

Technology consultant

Recommend

CEO approval

Business Outlook

Pros

Cant remember anything positive about this company

Cons

It's basically a cult-like company that has transformed into a perpetual wannabe tech startup, focused on products that few people in today's market are willing to pay for. Leadership is often perceived as entitled, and there have been concerns about discriminatory behavior and workplace culture.

5.0

Apr 23, 2026

A great culture with things to improve

Engineer customer support

Recommend

CEO approval

Business Outlook

Pros

After almost 5 years here, I can say: - All the people working here are really nice - You have an awesome work-life balance - Different opportunities to grow technically

Cons

- It's mostly Atlassian-centric. If you don't want to grow in this stack, you will get stuck quickly inside the company. - Improving your salary inside the company is not an easy task - With the latest restructuring, I feel it has lost a bit of its identity (the one I met 4 years ago)

Viewing 1 - 3 of 83 Reviews

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Jobs at ServiceRocket

Delivery Architect

United States

View job