ServiceRocket reviews

4.5

90% would recommend to a friend

(83 total reviews)
avatar

Rob Castaneda

94% approve of CEO

76% positive business outlook

Reviews by job title

83 reviews

Reviews about "Culture"

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2.0
Mar 24, 2026

Messy and without control

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Rocketeers are good people; the majority are very collaborative and kind with each other. -Work from home gives you freedom (at times) -There's good intentions in most of people

Cons

-Changes don't make sense most of the time -Leadership is not aligned, their ideas and decisions collide constantly -Very underpaid employees -Delivery team is expected to work 40 billable hours a week + administrative tasks and trainings that are invisible and not count -Extra hours are not always paid, or underpaid -Job description doesn't match what they ask you to do. "Everyone can do everything" culture, but without a salary that reflects the effort

5.0
Feb 1, 2026

Awesome company

Recommend
CEO approval
Business Outlook

Pros

People is very nice, teamwork is very important, you can work on several projects.

Cons

My salary was below market, but it's still a great company!

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

ServiceRocket offers a very supportive and collaborative work environment. The team culture is strong, colleagues are always willing to help, and there are many opportunities to learn. The company values teamwork, continuous improvement, and knowledge sharing, which makes the experience very positive.

Cons

More clearly defined long-term career progression paths could enhance the overall experience.

Viewing 4 - 6 of 83 Reviews

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