ServiceSource (Virginia) reviews

Too many changes to things that don’t need change, low pay, every office does things differently, no so the unit supervisor decides how they want to run things.

in lieu of paying you a fair wage, the company decides to give you a party with a couple slices of pizza and maybe a beer or two. Although your co-workers are often very relaxed, you can't really get used to having them around. About once every six months there is massive turnover. Everyone above you is basically useless. Management quickly forgets the limitations of being a 3rd party reseller,. This is for all intents and purposes a call center, therefore it's KPI's are measured in how many calls you take, and how long you stay on the phone. With that being said most work done in the 21st century is email or Microsoft internal chats. THIS DOES NOT SATISFY SREV. They do not care if you help their clients out fast and effectively without a call. They need you to phone spam the customer, because they are not in the the business of being effective.