Servpro Industries reviews

3.1

40% would recommend to a friend

(1,485 total reviews)
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John Sooker

41% approve of CEO

45% positive business outlook

Servpro Industries has an employee rating of 3.1 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Servpro Industries employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

1K reviews
1.0
May 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Great co-workers. Starting pay is pretty good. Get experienced with new technologies.

Cons

Worst company politics I've ever seen. Very bureaucratic. Management issues galore. Poor planning and very reactionary. Poor benefits. Long hours. Policies are really outdated and need to be modernized. Internal recruiters lie to get people hired. Execs don't care about the quality of the software delivered as long as you hit the deadline.

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Servpro Industries Response
11y
Thank you for your comments. SERVPRO’s IT Department has grown by 50 employees and continues to grow commensurate with the company’s award-winning growth rate. With this growth we have enhanced IT Management to help us grow the Department and our company. We have recently updated many of our policies and we have implemented great programs. Our CIO works closely with the Executive Team who truly cares about the Quality of our IT Department. We recently hired a new Quality Assurance Manager and expanded our QA Department. Based on employee input, we have added benefits, for example, a work from home for developers program and other work-life balance initiatives to improve our work environment. We are proud of our IT Team's accomplishments and encourage top IT candidates to consider SERVPRO for their next career opportunity. Regarding our Corporate Recruiters lying to candidates, our Recruiters have been trained to be transparent and honest with candidates with the goal of “no surprises” to candidates once hired. No one wins if we lied to our candidates. We conduct post-employment On-boarding interviews with all new hires after their initial three months of employment. Practically all new hires state that our recruiters were conservative/accurate in describing SERVPRO’s culture, work environment and job expectations throughout their pre-hire interviewing process. Comments from one employee, and we respect this employee’s opinion, is respected; but, this employee’s opinion is the exception, and not the norm. We are also proud of the benefits we offer our employees. Our benefits include two health care plan options with FSA and HSA options, 401(k) with Company match, competitive paid time off, an award-winning wellness program with two fitness centers and personal trainer, massage therapy, vehicle detailing services, Company paid all employee and department luncheons, and so much more. SERVPRO's biggest benefit is the company's recession-resilient stability and growth track record. Please do your research and learn more about SERVPRO.
2.0
May 13, 2014

Don't bother

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None what so ever, stay away

Cons

Low pay, dirty and dangerous work

1.0
May 2, 2014

Horrific

Recommend
CEO approval
Business Outlook

Pros

Great concept for those in need of emergency response for disasters related to water damage or fire damage.

Cons

The franchise owner is the worst person I've ever worked for. His demoralizing demeanor is next to none. He quoted to me that employees are like equipment. When they wear out, get a new one. Very poor attitude towards the people who work hard everyday to bring in the money.

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Glassdoor has 1,535 Servpro Industries reviews submitted anonymously by Servpro Industries employees. Read employee reviews and ratings on Glassdoor to decide if Servpro Industries is right for you.