Shake Shack reviews

3.4

49% would recommend to a friend

(467 total reviews)

Rob Lynch

49% approve of CEO

40% positive business outlook

Reviews by job title

467 reviews

Reviews about "Compensation"

Return to all reviews
2.0
May 22, 2026

Shake Shack - GM, NYC

Recommend
CEO approval
Business Outlook

Pros

- Great Home Office. - High Standard Operations. - Very Good Autonomy over your business unit.

Cons

- Inconsistent Human Resource Investigations. - Excessive General Manager terminations. - Unattainable Bonus Program

1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee discount, can be convenient at times depending on the location.

Cons

Favoritism, expect a lot out of employees for very low pay, long standing hours, no breaks unless you work a double, lack of hours.

avatar
Shake Shack Response
1mo
Thank you for sharing your feedback. Shake Shack takes concerns like these very seriously and wants to better understand your experience. Please reach out to our People team at (646) 747-7207 or people@shakeshack.com so we can review your concerns thoroughly.
4.0
Apr 4, 2026

Tg

Recommend
CEO approval
Business Outlook

Pros

Great compensation, benefits and coworkers

Cons

Lack of communication from Standards

Viewing 4 - 6 of 467 Reviews

Glassdoor has 2,215 Shake Shack reviews submitted anonymously by Shake Shack employees. Read employee reviews and ratings on Glassdoor to decide if Shake Shack is right for you.