Sharecare reviews

3.1

48% would recommend to a friend

(764 total reviews)
avatar

Jeff Arnold

52% approve of CEO

38% positive business outlook

Sharecare has an employee rating of 3.1 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sharecare employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

764 reviews
3.0
Dec 13, 2017

Medical records

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a comfortable job

Cons

We need better pay and opportunity to grow

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Sharecare Response
8y
Thank you for taking the time to submit a review, and thanks for 3 years of dedication! Our hope is that your use of the word “comfortable” means that you’re content with your job and satisfied overall. Truthfully, we’d love for our colleagues to be more than comfortable – we want them to be challenged professionally, too – and it sounds like you’d like the same thing. We’d encourage you to partner with your leader, and even consider identifying a mentor to help you determine the next best steps in your career. As always, questions around benefits or compensation should be directed to your leader or Human Resources. Thanks again for your hard work.
3.0
Dec 12, 2017

From a coaches perspective...

Recommend
CEO approval
Business Outlook

Pros

-Coaches and lower level managers do their best to make work a positive experience -Working from home -Great overall company objectives/values, I am excited to see improvement in 2018. -no mandatory overtime, when your shift is done you can leave

Cons

-Policy continues to change, at the expense of front line colleagues. -unrealistic expectations of the coaches -Restricted PTO usage, you can't use your PTO for certain shifts. Regardless of how much you have. -Poor technology, and unreliable equipment -upper level management is very disconnected from the coaches, our concerns are rarely acknowledged/fixed -very little focus on quality work, which leads coaches to underperform

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Sharecare Response
8y
Thanks for taking the time to share your insights. Like you, we’re looking forward to a successful 2018. It’s also great to hear that your peers and leaders are committed to our collective experience. It’s truly a team effort. Like any growing company, we have faced some challenges; however, we are very excited about the progress we are continuing to make. Given you’re currently in a telephonic Health Coach role, you’ve likely heard about many changes to our internal processes that will improve both the customer and colleague experience next year, such as new software for a variety of our functions, and of course the exciting shift to move our customers to the newly integrated platform. Our senior leaders are involved in these decisions and take a thoughtful approach in making the best choices for our business while considering our colleagues. We’re supportive of a healthy work-life balance, as evidenced by our PTO plans. As with any company, requests for time away from work are evaluated to ensure we’re meeting our business needs, and not negatively impacting our commitments to our customers. Thank you again for your feedback, and for the work you do each day to improve the lives of our members.
4.0
Dec 8, 2017

Overall a good growing company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid company growth in a ever growing sector. Doing business with big companies across America and global business too. Salary competitive in comparison to other companies in the same position.

Cons

Doesn't seem to have a lot of upward mobility. They often hire outside the company to fill higher up roles rather than promoting within.

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Sharecare Response
8y
Thanks for taking the time to write a review. Like you, we’re very excited about the growth opportunities that lie ahead. The partnerships we’re building with companies of all sizes across the globe are very exciting, and will play a critical role in expanding our impact. When we will fill positions in our organization, we do so by selecting strong, capable candidates with the ability to meet the objectives of the role and our overall business objectives. We consider both internal and external candidates, and offer the job to the most ideal person. We’re always glad to both see our current colleagues grow and develop, and to welcome new colleagues that bring fresh ideas and perspectives. We encourage you to partner with your manager on the next steps in your personal development. Thank you for your contributions!
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Glassdoor has 930 Sharecare reviews submitted anonymously by Sharecare employees. Read employee reviews and ratings on Glassdoor to decide if Sharecare is right for you.