Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Sharpen

Is this your company?

Sharpen reviews

3.6

66% would recommend to a friend

(48 total reviews)

Charlie Newark-French

53% approve of CEO

63% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Compensation and benefits

3.6

Culture & values

3.5

Career opportunities

3.4

Senior management

3.3

Diversity & inclusion

Sharpen has an employee rating of 3.6 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sharpen employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

48 reviews
5.0
Aug 5, 2016

Still a Growing Company

Client success
Recommend
CEO approval
Business Outlook

Pros

As a customer service/experience person, our product is fantastic and improving every day. Down to earth leadership. Philanthropic leadership encourages volunteerism. Sharpen has participated in some very cool projects in my time here. Advancement opportunities. Friendly and fun-loving office environment. Semi-frequent company events, both at the office and off-site. Encourages fitness and healthy living. Unlimited PTO. Stocked kitchen, fresh fruit on a regular basis.

Cons

Be prepared to put in a little extra as this is not an "out the door at 5" kind of job. The company is growing and learning. Things can and will change, but you will almost always be given a reason why.

avatar
Sharpen Response
9y
Hello, We are trying each and every day to deliver on the expectations you mentioned: "product is fantastic and improving every day, Philanthropic leadership encourages volunteerism, Advancement opportunities," etc. Keeping a culture going is sometimes easier said than done so it is nice to read you appreciate initiatives we are targeting. We hope by building on the list you mentioned (and others) next year, you will benefit even more and your excitement to work here will grow too. I can’t give much info yet but anticipate additional info in early 2017. Thank you for the “advice to management” and through our All-Hands Meetings, we will continue to do so. If you’d like more clarity, please reach out to leadership. The open-door policy still stands. Keep being awesome, HR Director Sharpen
1.0
Jul 19, 2022

Steer Clear

Client services
Recommend
CEO approval
Business Outlook

Pros

Despite thinking there were some positive aspects of working there at the time, I can't think of one. There are some good people there but most of the good ones got out when they could.

Cons

As other reviews have shared the outgoing founders were problematic. Everything that's been said is true. Once they were gone, slowly but surely people from a competitor moved in and took over. One day leadership would speak about how well the company was doing and the next day the sky would be falling and some heads would roll. Never heads at the top, they kept making the mistakes. Even the most faithful cheerleaders of the company are now gone.

5.0
Jan 24, 2019

Amazing people, outstanding product

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Fast-paced * Growth-minded * New leadership with a combined experience of ~100 years * Teammates who truly care about one another * A product and roadmap that can actually help people communicate better with customer service * My department has an emphasis on professional development that's spreading through the company * Insane benefits like: * Unlimited PTO * $0.50/paycheck for health insurance (yes, that's 50 cents a paycheck, $1 a month or $12 a year) * Free ($0.00) dental & vision * Reimbursement for parking, gym and cell phone * At or above market value pay * 10 weeks of maternity leave & 5 weeks of paternity leave at full pay

Cons

My time at Sharpen got off to a bumpy start, but through the course of the year, we've transitioned leadership and prioritized our product and company goals. The only con was the stress of our past leadership. They're gone now, and so is that stress.

avatar
Sharpen Response
7y
Thanks for your review! We're excited by your enthusiasm for Sharpen and our development. We appreciate the feedback about your bumpy start and are glad to hear that you’re now stress-free. We’ve seen tons of positive changes with the addition of our new leadership team, and we’re encouraged by their commitment to change, transparency, and the betterment of our company! We'll be sure to continue pushing innovation and L&D opportunities throughout the company and are excited by one of our 2019 Corporate Goals related to positively influencing the Sharpen Experience for Employees. Again, thank you for your feedback; we appreciate the positive words and the opportunity to learn from our fellow Sharpenites!
Viewing 19 - 21 of 48 Reviews
Related searches: Sharpen jobs | Sharpen salaries | Sharpen benefits | Sharpen interviews
ReviewsSharpen reviews

Glassdoor has 49 Sharpen reviews submitted anonymously by Sharpen employees. Read employee reviews and ratings on Glassdoor to decide if Sharpen is right for you.