Sheetz reviews

The recent growth of the company has greatly affected the value of communication from the corporate level to the store level. Too many new policies and products and not enough upper level feedback is making the company very inconsistent.

Inconsistent management, higher management incompetent (for instance, holding a district wide meeting, explaining some new policies the DM wants us to follow, go back to store and instruct staff to follow new policies, customer service issues arise during implementation, as DM was warned during meeting, DM gets customer complaints, DM calls swearing at management for issues with new policies, informs us to ignore them, it's just for show when the big boss is in town). Hours are always cut to below needs on every shift but the one's the store manager is working. When big boss comes to town, manager pulls three extra people to first shift to make sure it looks like he wants it, then he thinks, "store's running great on a 10% hour reduction, could probably even cut more from the budget!" Pay for management, assistants and above, no where near what is required for the work load expected. Expect to work long hours, be dropped from full time rolls, have your schedule reduced or changed at the last minute, be asked to stay late, have managers use the schedule as a weapon or reward, and to be required to come in to work with no regard to circumstance like weather, child birth, or death.