Sheetz reviews

3.7

66% would recommend to a friend

(2,811 total reviews)
avatar

Travis Sheetz

77% approve of CEO

62% positive business outlook

Sheetz has an employee rating of 3.7 out of 5 stars, based on 2,811 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sheetz employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
May 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Sheetz had a decent pay rate and decent benefits available. If not for that factor, I would not have stayed working there as long as I did.

Cons

The manager basically sat in the back room and expected everyone else to do her job for her. The assistant managers did the same thing. We (shift supervisors) got stuck doing everything they didnt want to do. The employees were lazy and constantly sneaking off for coffee or cigarette breaks in the back room. It was the most disorganized poorly run work environment I have ever been in. No respect. No organization. No structure. Awful.

4.0
Apr 11, 2019

Great place to work overall

Recommend
CEO approval
Business Outlook

Pros

• Family oriented • Benefits • Fast paced (you will stay busy) • You will learn the value of teamwork • 50% discounts on made to order food and drinks while on the clock • Management flexible with scheduling and enough employees to switch with if needed

Cons

• Not enough employees on 2nd and 3rd, but 6+ people on first, even though 2nd shift is just as busy, if not busier, than 1st shift. (3 people on 2nd and 3rd) • Shift wars in some stores • A busier than normal day/night not being taken into consideration when certain tasks are not completed

avatar
Sheetz Response
7y
Thank you for your feedback. This is definitely something we will look into more in hopes to make this a better working environment for our employees. We appreciate the time and dedication you put in to working for Sheetz!
1.0
Sep 14, 2018

Do Not Work Here

Recommend
CEO approval
Business Outlook

Pros

Can't name a single thing I enjoy about this job. It is awful. I have NEVER been more miserable at a job than I am working here.

Cons

$10-$12 per hour is above minimum wage, but still not livable for those that aren't management. They work you like dogs, and for the amount of work you actually do, the previously stated pay is not enough. The point system for call-offs is stupid and this is coming from somebody who has never even received a point. They tell you don't come in if you're sick, but yet you'll get points if you call off for being sick. If you get so many points, you're fired automatically. My current store is understaffed and employees are SO overworked. People call off DAILY, and those that do show up are left to cover the work of 2+ people. My current store gets SO much business and customer traffic, and because we are so understaffed, we get treated like absolute garbage by customers who expect their food orders to be completed out of order. Of course we are not allowed to ever say anything negative in response to customers, thus accepting being demeaned and treated like trash. Employees are forced to work all holidays and weekends, and schedules are never consistent in the first place. You will NEVER be able to leave early and most days you are there at least 5-10 min after your scheduled shift. 50% off food while you are working, but only 10% off when you are not for crappy food. Not all employees are held to the same standards of work, so there are always people who are allowed to slack off and others who are not and have to make up for what others don't do. There are so many strict rules to follow in the kitchen, and some district managers and Q/A people are so intimidating and rude to employees. Customers will expect you to be as fast as Mc Donald's regardless of how busy the store is, and regardless of the fact that Sheetz is NOT a fast food joint. They call you all the time if people call off to see if you'll come in and work, which doesn't leave you a separation between work life and home life. I'm a college student who is full-time over college breaks and summers, but I can't get tuition reimbursement because I don't meet their strict, specific work hour requirements preceding my application. No store that is open on Christmas and other major holidays cares about their employees. Keep the gas pumps working, but it is absolutely ridiculous that the store is open and running and employees are scheduled on major holidays.

avatar
Sheetz Response
7y
We are so sorry to hear your experience at Sheetz wasn't a great one. We take great pride in our stores and the benefits we offer our employees so we hate to hear you had a negative experience at your store. Each store is very different with staffing and the ability to assist with individual shifts and we would love to follow up with you about the location you work at to ensure this isn't something that happens again to future employees. Please feel free to contact our corporate office to receive your feedback in more detail and give us a chance to change your perception.
Viewing 19 - 21 of 2,811 Reviews

Glassdoor has 2,865 Sheetz reviews submitted anonymously by Sheetz employees. Read employee reviews and ratings on Glassdoor to decide if Sheetz is right for you.