Shell Customer Service (CSR) reviews

3.8

67% would recommend to a friend

(155 total reviews)
avatar

Wael Sawan

77% approve of CEO

33% positive business outlook

Customer Service (CSR) employees have rated Shell with 3.8 out of 5 stars, based on 155 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Shell is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

155 reviews
4.0
Oct 29, 2024

Overall good

Recommend
CEO approval
Business Outlook

Pros

Flexible and healthy culture to work

Cons

Limited career progression unless you have a ‘godfather or godmother’

Viewing 13 - 15 of 155 Reviews

Glassdoor has 17,647 Shell reviews submitted anonymously by Shell employees. Read employee reviews and ratings on Glassdoor to decide if Shell is right for you.