Shell Customer Service (CSR) reviews

3.8

67% would recommend to a friend

(155 total reviews)
avatar

Wael Sawan

77% approve of CEO

33% positive business outlook

Customer Service (CSR) employees have rated Shell with 3.8 out of 5 stars, based on 155 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Shell is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

155 reviews
3.0
Sep 24, 2024

Good company

Recommend
CEO approval
Business Outlook

Pros

Good company regarding the brand awareness

Cons

The management is extremely low prepared and they are leading the company as tirans

Viewing 16 - 18 of 155 Reviews

Glassdoor has 17,647 Shell reviews submitted anonymously by Shell employees. Read employee reviews and ratings on Glassdoor to decide if Shell is right for you.