Does Shentel pay their employees well?

According to anonymously submitted Glassdoor reviews, Shentel employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Shentel. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Shentel?

54% of Shentel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shentel 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Shentel?

Customer Service Representative (9) , Retail Sales Representative (8) , Retail Sales Consultant (7) , Manager (6) , Sales Representative (6) , Assistant Manager (4) , Store Manager (4) , Assistant Store Manager (3) , Engineer (3) , Associate RF Engineer (2) , Dispatcher (2) , Field Operations Supervisor (2) , Network Engineer (2) , Project Manager (2) , Retail Store Manager (2)

What are the pros of working at Shentel according to real employee reviews?

"Other benefits great." ((in 24 reviews)); "Good pay but not best in area" ((in 11 reviews)); "Good people in the company" ((in 10 reviews)); "Great Coworkers make the job fun" ((in 3 reviews)); "Teamwork and sharing is big here" ((in 3 reviews))

What are the cons of working at Shentel according to real employee reviews?

"Out dated management and poor planning" ((in 10 reviews)); "pay was low and managers would be steal sales from you and give them to other employees" ((in 4 reviews)); "Assigned duties at the end of each month that were originally supervisor duties took away value from the Quality Advocate position." ((in 2 reviews))

What are the top reviewed Shentel locations?

Edinburg , Lynchburg , Roanoke , Waynesboro , Winchester , Rustburg , Harrisburg , Hagerstown , Radford , Beckley , Etters , Charlottesville , Harrisonburg , Charleston , Mechanicsburg , Shenandoah , Woodstock , Christiansburg , Danville , Abingdon , Richmond , Staunton , Hampton , Norfolk , Weston , Chillicothe , Columbus , Tallahassee , Maryland City

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Shentel

Shentel reviews

3.2

54% would recommend to a friend

(186 total reviews)

Edward H. McKay

Not enough data to show CEO approval

62% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.3

Compensation and benefits

3.1

Culture & values

3.1

Work/Life balance

2.8

Senior management

2.7

Career opportunities

Shentel has an employee rating of 3.2 out of 5 stars, based on 186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shentel employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

186 reviews

3.0

Aug 14, 2013

Telecom company tries too hard

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Tuition Assistance, Heavily discounted smart-phone, internet, and cables packages down to earth middle managers

Cons

Old School 8-5 hours with one hour lunch break, dated senior management practices, low salary considering industry, "Good-old boy" mentality

1.0

Aug 28, 2025

Low Pay

Hr business partner

Recommend

CEO approval

Business Outlook

Pros

Remote first environment for work

Cons

Purchases other company and reduces staff

4.0

Aug 11, 2023

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great work life balance. 9 to 5 Monday through Friday.

Cons

Compensation could be more. Or they could re evaluate the commission structure.

Viewing 19 - 21 of 186 Reviews

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Telecom company tries too hard

Low Pay

Customer service representative

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