Shepherd Center reviews

4.2

84% would recommend to a friend

(272 total reviews)
avatar

Jamie Shepherd

100% approve of CEO

75% positive business outlook

Shepherd Center has an employee rating of 4.2 out of 5 stars, based on 272 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Shepherd Center employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

272 reviews
5.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

You get to practice at the very top of your clinical field. You could work here for 30+ years (many people do) and still not see it all. There's infinite learning opportunities with these complex patients. If you got into healthcare to truly help people and make a difference, this is the place to be. It changes your outlook on life to work with these patients and experience the true meaning and limits of human resilience. It's hard to work at any other hospital after working at Shepherd because other places are just missing that "X factor" of the sense of mission and the people who truly care. You can really feel the good energy just walking through the halls, that may sound like some marketing BS but it's actually true. Every time I come back to work at Shepherd I feel like I'm coming home.

Cons

It's a hard job. Because of how complex the patients are, you work twice as hard as you would at other hospitals for the same pay. There is definitely a family atmosphere, but just like real-life families the culture can be secretly kind of cutthroat and full of drama at times. Everyone who works here is proud of how much they know and the skills they have learned; they hire a lot of people who want to be the "smartest person in the room". And those people expect you to be on top of your game or you can go work somewhere else. It leads to amazing outcomes for the patients but it can be stressful at times. Despite these cons I'm STILL giving it 5 stars; you have to understand this stuff just comes along with the nature of what Shepherd is, it's not like a normal hospital. You accept some of these downsides because you want to work at the best place around.

2.0
Oct 6, 2025

Horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There aren’t any Pros as of 2024, I wouldn’t send my worse enemy to work there, specifically in certain departments, there may be 2 departments within the whole organization that I would say yes, the incorporate the mission to what they say they align with

Cons

Everything. I worked there for 12 years and after year 5 it got worse and worse, the management that was there in Feb 2024 was the worse and weren’t even qualified to be leaders

3.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Salaries fair, decent healthcare benefits, relaxed atmosphere

Cons

Terrible PDO policy (have to use PDO for holidays/sick leave/vacation)- salaried employees should not be forced to use their PDO for holidays when their department is closed (e.g. Labor Day, Thanksgiving, Christmas)!!! Poor leadership in certain departments due to zero knowledge of the area they oversee. Serious lack of diversity in senior level management positions and hospital board. HR says they have an open door, but do nothing to help you. Qualified workers are often passed over for positions they deserve for people a manager likes. IT department has a toxic work culture (male managers and directors often making rude comments about women, dismissive to female co-workers yet continue to get promoted and supported by HR & CEO)

Viewing 7 - 9 of 272 Reviews

Glassdoor has 302 Shepherd Center reviews submitted anonymously by Shepherd Center employees. Read employee reviews and ratings on Glassdoor to decide if Shepherd Center is right for you.