Sherwin-Williams In-Store Customer Service Representative reviews

3.0

35% would recommend to a friend

(915 total reviews)
avatar

Heidi Petz

17% approve of CEO

30% positive business outlook

In Store Customer Service Representative employees have rated Sherwin-Williams with 3.0 out of 5 stars, based on 915 company reviews on Glassdoor. This indicates that most In Store Customer Service Representative professionals have an average working experience there. Sherwin-Williams is rated in line with the average (within 1 standard deviation) by In Store Customer Service Representative professionals compared to other employers within the Manufacturing industry (3.5 stars).

Reviews by job title

915 reviews
4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team. Have met a lot of good people through the company. Most bosses have been decent. Job itself is not super hard and pay is decent.

Cons

Feels more corporate every year. CEO very disconnected from day to day in the stores. Too many “check the box” initiatives constantly going on. Unrealistic budgets

Viewing 4 - 6 of 915 Reviews

Glassdoor has 10,945 Sherwin-Williams reviews submitted anonymously by Sherwin-Williams employees. Read employee reviews and ratings on Glassdoor to decide if Sherwin-Williams is right for you.