Is Shields Health Solutions a good company to work for?

Shields Health Solutions has an overall rating of 3.6 out of 5, based on over 382 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 69% of employees would recommend working at Shields Health Solutions to a friend and 65% have a positive outlook for the business. The best reviews about Shields Health Solutions have been left by employees working as Patient Outreach Coordinator , Manager of Patient Services and Pharmacy Liaison .

Does Shields Health Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Shields Health Solutions employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Shields Health Solutions. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Shields Health Solutions?

69% of Shields Health Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shields Health Solutions 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Shields Health Solutions?

Specialty Pharmacy Liaison (67) , Pharmacy Liaison (38) , Patient Support Advocate (26) , Liaison (12) , Manager of Patient Services (12) , Patient Outreach Coordinator (11) , Pharmacy Technician (8) , Manager (7) , PSA Patient Service Associate (7) , Patient Engagement Specialist (6) , Pharmacist (5) , Director (4) , Pharmacy Liason (4) , Analyst (3) , Certified Pharmacy Technician (3)

What are the pros of working at Shields Health Solutions according to real employee reviews?

"Benefits are good." ((in 37 reviews)); "Great values and culture!" ((in 31 reviews)); "Good pay and company cares about you" ((in 28 reviews)); "It’s full of awesome team mates" ((in 13 reviews)); "Work life balance is great!" ((in 11 reviews))

What are the cons of working at Shields Health Solutions according to real employee reviews?

"Training is absolutely horrendous especially for medical was told 2 weeeks training was alone 3rd day." ((in 12 reviews)); "Managers are given these promotions based on how much they are willing to do the dirty work, not on experience." ((in 7 reviews)); "Favoritism, will fire for anything and make up reasons, will fire if out on short term disability while recovering from surgery (brain sx), manager will take ideas and take credit," ((in 6 reviews))

What are employees saying about Shields Health Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shields Health Solutions layoffs and their outlook for job security at Shields Health Solutions in 2026.

What are the top reviewed Shields Health Solutions locations?

Stoughton , New York , Phoenix , Boston , Aurora , Springfield , Worcester , Atlanta , Albany , Bronx , Houston , Hartford , Tampa , Quincy , Norfolk , Binghamton , Kalamazoo , Washington , Dallas , San Antonio , Colorado Springs , Hanover , Chicago , Fairfax , Mount Sinai , Battle Creek , Charlotte , Cary , Kenedy , Irving

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Shields Health Solutions

Shields Health Solutions reviews

3.6

69% would recommend to a friend

(376 total reviews)

Michael Ham

72% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Compensation and benefits

3.7

Culture & values

3.6

Career opportunities

3.5

Work/Life balance

3.4

Senior management

Shields Health Solutions has an employee rating of 3.6 out of 5 stars, based on 376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shields Health Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

376 reviews

3.0

Mar 4, 2026

Ok

Liaison

Recommend

CEO approval

Business Outlook

Pros

Good benefits and coworkers. Bonuses ok

Cons

Inconsistent. Small raises. Hard to reach bonuses

Shields Health Solutions Response

3mo

We appreciate your review and the insights you’ve shared. Feedback like this helps us identify opportunities to keep building a better experience for our teams.

3.0

Feb 26, 2026

Be careful

Liaison

Recommend

CEO approval

Business Outlook

Pros

Benefits, bonus good. WFH option good

Cons

Beware of managers. They will talk crap about you. Nitpicky

Shields Health Solutions Response

3mo

We appreciate you sharing your experience. Feedback like this helps us identify opportunities for growth and reinforces our commitment to continuous improvement.

3.0

Jan 19, 2026

Data errors

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Kind and encouraging environment, favors growth

Cons

Complex data reporting errors with no resolution

Shields Health Solutions Response

5mo

Hello, thank you for your review. We appreciate you taking the time to share your feedback on Shields. If you feel comfortable, please contact HR to share more about your comments, we are always open to listening.

Viewing 130 - 132 of 376 Reviews

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Shields Health Solutions reviews FAQs

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Shields Health Solutions

Shields Health Solutions reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Ok

Be careful

Data errors

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