Is Shields Health Solutions a good company to work for?

Shields Health Solutions has an overall rating of 3.6 out of 5, based on over 383 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 69% of employees would recommend working at Shields Health Solutions to a friend and 65% have a positive outlook for the business. The best reviews about Shields Health Solutions have been left by employees working as Patient Outreach Coordinator , Manager of Patient Services and Pharmacy Liaison .

Does Shields Health Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Shields Health Solutions employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Shields Health Solutions. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Shields Health Solutions?

69% of Shields Health Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shields Health Solutions 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Shields Health Solutions?

Specialty Pharmacy Liaison (67) , Pharmacy Liaison (38) , Patient Support Advocate (27) , Liaison (12) , Manager of Patient Services (12) , Patient Outreach Coordinator (11) , Pharmacy Technician (8) , Manager (7) , PSA Patient Service Associate (7) , Patient Engagement Specialist (6) , Pharmacist (5) , Director (4) , Pharmacy Liason (4) , Analyst (3) , Certified Pharmacy Technician (3)

What are the pros of working at Shields Health Solutions according to real employee reviews?

"Benefits are good." ((in 35 reviews)); "Great values and culture!" ((in 33 reviews)); "The pay is decent for some." ((in 26 reviews)); "The pay is decent, and many fellow liaisons were really great people to work with." ((in 16 reviews)); "Work life balance is great!" ((in 11 reviews))

What are the cons of working at Shields Health Solutions according to real employee reviews?

"Training is absolutely horrendous especially for medical was told 2 weeeks training was alone 3rd day." ((in 10 reviews)); "micro management style, managers don't know workflow" ((in 8 reviews)); "Favoritism, no real support , can’t trust anyone" ((in 5 reviews)); "• Communication can feel unclear or inconsistent depending on management" ((in 5 reviews))

What are employees saying about Shields Health Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shields Health Solutions layoffs and their outlook for job security at Shields Health Solutions in 2026.

What are the top reviewed Shields Health Solutions locations?

Stoughton , New York , Phoenix , Boston , Aurora , Springfield , Worcester , Atlanta , Albany , Bronx , Houston , Hartford , Tampa , Quincy , Norfolk , Binghamton , Kalamazoo , Washington , Dallas , San Antonio , Colorado Springs , Hanover , Chicago , Fairfax , Mount Sinai , Battle Creek , Charlotte , Cary , Kenedy , Irving

Skip to content Skip to footer

Notifications

Shields Health Solutions

Shields Health Solutions reviews

3.6

69% would recommend to a friend

(377 total reviews)

Michael Ham

72% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Compensation and benefits

3.7

Culture & values

3.6

Career opportunities

3.5

Work/Life balance

3.4

Senior management

Shields Health Solutions has an employee rating of 3.6 out of 5 stars, based on 377 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shields Health Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

377 reviews

5.0

Sep 10, 2025

Could not ask for better!!!

Senior operations associate

Recommend

CEO approval

Business Outlook

Pros

Health insurance, PTO, Work life balance, creative thinking, management that listens, ability to adapt workflow needs, family first

Cons

Workload can get heavy at times - but that is really it!

Shields Health Solutions Response

10mo

Thank you so much for your kind words! We’re thrilled to hear you’ve had a positive experience. Your feedback motivates us to keep building a workplace where everyone feels valued and supported.

5.0

Sep 10, 2025

Incredible Company

Manager of patient services

Recommend

CEO approval

Business Outlook

Pros

From leadership on down this company is comprised of awesome talent and great people. It does not matter what position you enter the company it, if you standout this company allows you to work your way up the organization chart.

Cons

None at this point in time

Shields Health Solutions Response

10mo

Wow, thank you! We love hearing that our team members feel empowered and engaged. Your review is a testament to the incredible people who make our company what it is.

5.0

Sep 9, 2025

Advocacy That Truly Matters

Team lead

Recommend

CEO approval

Business Outlook

Pros

In every interaction, our commitment to patient advocacy shines through with compassion, clarity, and purpose. We consistently elevate the voices of those who need support the most, ensuring their concerns are heard and their needs are met with dignity. Our work doesn’t just fulfill a role—it transforms lives. By standing up for our patients and navigating complex systems on their behalf, we embody the true spirit of advocacy. Thank you for allowing me to be a part of making a meaningful impact every single day.

Cons

Across the board, this team continues to demonstrate what it means to operate with integrity, reliability, and excellence. From leadership to frontline staff, the consistency in performance, communication, and follow-through is evident—and deeply appreciated. There are no concerns to flag, only strengths to celebrate. This level of cohesion and dedication reflects a culture of accountability and care that sets a high standard for the entire organization. It's a powerful reminder that when everyone is aligned and committed, excellence becomes the norm.

Shields Health Solutions Response

10mo

Thanks for the thoughtful review! We’re proud of the progress we’ve made and are always looking for ways to improve. Your feedback helps us continue to grow in the right direction.

Viewing 142 - 144 of 377 Reviews

Top companies for "Compensation and Benefits" near you

Kaiser Permanente

4.2★Compensation & Benefits

Humana

3.7★Compensation & Benefits

Elevance Health

3.6★Compensation & Benefits

The Cigna Group

3.5★Compensation & Benefits

Jobs at Shields Health Solutions

Call Center Pharmacy Technician

Director of Patient Outreach (Enrollment)

United States

View job

Call Center Pharmacy Technician

Director, Patient Support Center (Prior Authorization & Financial Assistance team)

United States

View job

Call Center Pharmacy Technician

Shields Health Solutions reviews FAQs

Reviews Shields Health Solutions reviews

Shields Health Solutions

Shields Health Solutions reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Could not ask for better!!!

Incredible Company

Advocacy That Truly Matters

Top companies for "Compensation and Benefits" near you

Jobs at Shields Health Solutions

Shields Health Solutions reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Shields Health Solutions reviews FAQs

Jobs at Shields Health Solutions