Does Shift4 pay their employees well?

According to anonymously submitted Glassdoor reviews, Shift4 employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Shift4. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Shift4?

44% of Shift4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shift4 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Shift4?

Customer Service Representative (15) , Manager (9) , POS Support Representative (9) , Technical Support (8) , Operations (6) , Software Engineer (6) , Supervisor (6) , Technical Support Specialist (6) , POS Support (5) , Risk Analyst (5) , Account Executive (4) , Advanced Support Representative (4) , Director (4) , Payment Support (4) , Product Manager (4)

What are the pros of working at Shift4 according to real employee reviews?

"Good benefits and Full remote" ((in 26 reviews)); "Decent work life balance" ((in 15 reviews)); "Great people and teams." ((in 15 reviews)); "Great colleagues and community." ((in 10 reviews)); "Great Culture and positive vibes within the sales office" ((in 10 reviews))

What are the cons of working at Shift4 according to real employee reviews?

"Poor leadership and unable to move forward with many projects." ((in 17 reviews)); "They throw you out to handle calls with no actual training." ((in 7 reviews)); "Communication was horrible and I had to walk away." ((in 6 reviews)); "No actual annual salary review." ((in 5 reviews)); "Then I was placed under a different manager who lived two states away and was expected to commute there 2x per week just to make phone calls at the office." ((in 5 reviews))

What are employees saying about Shift4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shift4 layoffs and their outlook for job security at Shift4 in 2026.

What are the top reviewed Shift4 locations?

Allentown , Las Vegas , Center Valley , Atlanta , Morrisville , Tampa , Silver Spring , Israel , Weehawken , Chicago , New York , Raleigh , San Francisco , Philadelphia , Fort Lauderdale , Washington , Houston , Seattle , Miami , Greenville , Jersey City , Ohio , Brooklyn , Maspeth , Rochester , Phoenix , Tempe , Malta , Leland , Minneapolis

Shift4 reviews

3.3

44% would recommend to a friend

(426 total reviews)

Taylor Lauber

33% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

Shift4 has an employee rating of 3.3 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shift4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

426 reviews

2.0

Feb 20, 2026

Asking too much for sooooo little.

Technical customer support

Recommend

CEO approval

Business Outlook

Pros

Free food 2 times per week. 4 working days, 10 euro credit every week to buy snacks

Cons

Since 90% of the merchants are based in America, you'd have to shift your working hours from 5 am to 14:30, there's also a night shift but it also bad The salary is so crap for how hard this job can be.

Shift4 Response

2mo

Thank you for sharing your review about Shift4. We appreciate your feedback, which includes both positive aspects such as free food 2 times per week, as well as concerns regarding compensation. We value open communication and take all feedback seriously. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department. Your insights will be treated with the utmost confidentiality.

5.0

Feb 5, 2026

Food and beverage point of sale sales

Solutions specialist

Recommend

CEO approval

Business Outlook

Pros

Benefits, flexibility and room for growth within company

Cons

Ever growing tech landscape, must keep up and educate yourself on technological changes

Shift4 Response

2mo

Thank you for sharing your feedback and we’re delighted to hear that you’ve had a positive experience working with us! Your satisfaction and happiness as an employee are of utmost importance to us, and we are committed to fostering a supportive and fulfilling work environment.

3.0

Feb 4, 2026

Self employed sales representative

Sales representative

Recommend

CEO approval

Business Outlook

Pros

You get to make your own schedule

Cons

Can have long droughts with no sales

Shift4 Response

2mo

Thank you for sharing your review about Shift4. We appreciate your feedback, which includes both positive aspects such as make your own schedule, as well as concerns regarding long droughts with no sales and communicating more clearly. We value open communication and take all feedback seriously. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department. Your insights will be treated with the utmost confidentiality.

Viewing 34 - 36 of 426 Reviews

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Jobs at Shift4

Head of Total Rewards

Atlanta, GA

View job

Senior Manager, Global Compensation Programs

Head of Total Rewards

Center Valley, PA

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Shift4

Shift4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Asking too much for sooooo little.

Food and beverage point of sale sales

Self employed sales representative

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