Does Shift4 pay their employees well?

According to anonymously submitted Glassdoor reviews, Shift4 employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Shift4. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Shift4?

44% of Shift4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shift4 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Shift4?

Customer Service Representative (15) , Manager (9) , POS Support Representative (9) , Technical Support (8) , Operations (6) , Software Engineer (6) , Supervisor (6) , Technical Support Specialist (6) , POS Support (5) , Risk Analyst (5) , Account Executive (4) , Advanced Support Representative (4) , Director (4) , Payment Support (4) , Product Manager (4)

What are the pros of working at Shift4 according to real employee reviews?

"Good benefits and Full remote" ((in 26 reviews)); "Decent work life balance" ((in 15 reviews)); "Great people and teams." ((in 15 reviews)); "Great colleagues and community." ((in 10 reviews)); "Great Culture and positive vibes within the sales office" ((in 10 reviews))

What are the cons of working at Shift4 according to real employee reviews?

"Poor leadership and unable to move forward with many projects." ((in 17 reviews)); "They throw you out to handle calls with no actual training." ((in 7 reviews)); "Communication was horrible and I had to walk away." ((in 6 reviews)); "No actual annual salary review." ((in 5 reviews)); "Then I was placed under a different manager who lived two states away and was expected to commute there 2x per week just to make phone calls at the office." ((in 5 reviews))

What are employees saying about Shift4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shift4 layoffs and their outlook for job security at Shift4 in 2026.

What are the top reviewed Shift4 locations?

Allentown , Las Vegas , Center Valley , Atlanta , Morrisville , Tampa , Silver Spring , Israel , Weehawken , Chicago , New York , Raleigh , San Francisco , Philadelphia , Fort Lauderdale , Washington , Houston , Seattle , Miami , Greenville , Jersey City , Ohio , Brooklyn , Maspeth , Rochester , Phoenix , Tempe , Malta , Leland , Minneapolis

Shift4 reviews

3.3

44% would recommend to a friend

(426 total reviews)

Taylor Lauber

33% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

Shift4 has an employee rating of 3.3 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shift4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

426 reviews

4.0

Feb 2, 2026

Ok

Account setup coordinator

Recommend

CEO approval

Business Outlook

Pros

Autonomy in role Opportunity for growth

Cons

Fast-paced Could be better organized

Shift4 Response

2mo

Thank you for sharing your insightful review about Shift4. We appreciate your honest feedback, highlighting both the positive aspects like autonomy in role, and opportunity for growth, as well as areas of concern related to fast-paced and better organized. Your feedback is invaluable to us as we strive to create an exceptional workplace for all. We encourage you to connect with us directly, whether through HR or your immediate supervisor, to discuss your concerns in more detail. We are here to listen, support, and work together to overcome obstacles you may be facing.

2.0

Feb 2, 2026

Global Expansion

Corporate trainer

Recommend

CEO approval

Business Outlook

Pros

Opportunity to expand workforce and offerings

Cons

Poor human resources, poor communication, no career goals

Shift4 Response

2mo

We appreciate you taking the time to provide feedback about your experience with Shift4 and we’re sorry to hear that your time with us did not meet your expectations. We genuinely regret any negative experiences you may have had. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department.

4.0

Jan 31, 2026

Good place

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Great place to work, great as 1st job

Cons

Lack of growing opportunities Good atmosphere

Shift4 Response

2mo

Thank you for taking the time to provide feedback on your experience at Shift4. We deeply value the opinions of our former employees, as they help us identify areas where we can improve. We continually strive to improve our work environment and ensure a positive experience for all employees. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department. Your insights will be treated with the utmost confidentiality.

Viewing 37 - 39 of 426 Reviews

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Jobs at Shift4

Head of Total Rewards

Atlanta, GA

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Senior Manager, Global Compensation Programs

Head of Total Rewards

Center Valley, PA

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Shift4

Shift4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Ok

Global Expansion

Good place

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