Does Shift4 pay their employees well?

According to anonymously submitted Glassdoor reviews, Shift4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Shift4. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Shift4?

45% of Shift4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shift4 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Shift4?

Customer Service Representative (15) , Manager (9) , POS Support Representative (9) , Technical Support (8) , Operations (6) , Software Engineer (6) , Supervisor (6) , Technical Support Specialist (6) , POS Support (5) , Risk Analyst (5) , Account Executive (4) , Advanced Support Representative (4) , Director (4) , Payment Support (4) , Product Manager (4)

What are the pros of working at Shift4 according to real employee reviews?

"Great people and teams." ((in 34 reviews)); "Good benefits and Full remote" ((in 29 reviews)); "Lots of great teams within the company" ((in 15 reviews)); "Decent work life balance" ((in 14 reviews)); "Great Culture and positive vibes within the sales office" ((in 11 reviews))

What are the cons of working at Shift4 according to real employee reviews?

"Poor leadership and unable to move forward with many projects." ((in 17 reviews)); "They throw you out to handle calls with no actual training." ((in 7 reviews)); "Communication was horrible and I had to walk away." ((in 6 reviews)); "Then I was placed under a different manager who lived two states away and was expected to commute there 2x per week just to make phone calls at the office." ((in 6 reviews)); "No actual annual salary review." ((in 5 reviews))

What are employees saying about Shift4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shift4 layoffs and their outlook for job security at Shift4 in 2026.

What are the top reviewed Shift4 locations?

Allentown , Las Vegas , Center Valley , Atlanta , Morrisville , Tampa , Silver Spring , Israel , Weehawken , Chicago , New York , Raleigh , San Francisco , Philadelphia , Fort Lauderdale , Washington , Houston , Seattle , Miami , Greenville , Jersey City , Ohio , Brooklyn , Maspeth , Rochester , Phoenix , Tempe , Malta , Leland , Minneapolis

Shift4 reviews

3.3

45% would recommend to a friend

(426 total reviews)

Taylor Lauber

34% approve of CEO

50% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

2.8

Senior management

2.8

Career opportunities

Shift4 has an employee rating of 3.3 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shift4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

426 reviews

1.0

Jun 9, 2026

Supportive colleagues, but micromanagement is excessive

Pos support representative

Recommend

CEO approval

Business Outlook

Pros

Nicly maintained office Very supportive colleagues 10€ weekly snacks

Cons

Micromanagment is out of control, no breathing room. CCQ

Shift4 Response

1mo

We appreciate you taking the time to share your feedback about your experience at Shift4. We take employee satisfaction seriously, and we regret that your time with us did not meet your expectations. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department.

4.0

Jun 8, 2026

Good while it lasted

Vice president

Recommend

CEO approval

Business Outlook

Pros

Fast-paced, mission driven organization Innovative and exciting Outstanding growth strategy

Cons

Silos and perceived favoritism Competing priorities and not knowing how to navigate Inconsistent company culture and messaging

Shift4 Response

1mo

Thank you for sharing your review about Shift4. We appreciate your feedback, which includes both positive aspects such as fast paced and innovative, as well as concerns regarding favoritism and company culture. We value open communication and take all feedback seriously. If there is anything specific you would like to discuss or any further details you would like to share, please feel free to reach out to our HR department. Your insights will be treated with the utmost confidentiality.

5.0

May 27, 2026

Great culture with strong management, but payout delays

Inside sales account executive

Recommend

CEO approval

Business Outlook

Pros

-Great Culture and positive vibes within the sales office -hybrid work schedule -Great management that does not micromanage -commission pays well should you put in the work -not required to work outside of office hours

Cons

-commission structure timing takes longer to payout than other tech companies

Shift4 Response

1mo

Thank you for taking the time to share your positive feedback about Shift4. We greatly appreciate your kind words and are thrilled to hear about your positive experience. Your feedback motivates us to continue striving for excellence and providing the best possible experience for all our employees.

Viewing 10 - 12 of 426 Reviews

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Shift4

Shift4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive colleagues, but micromanagement is excessive

Good while it lasted

Great culture with strong management, but payout delays

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