ShipStation reviews

Salary is not aligned with workload, employees are severely taken advantage of! It is almost impossible to receive a pay raise and they currently have some very unprofessional policies, along with no HR Dept. The career growth is a joke, although they claim to make it a priority to see their employees advance! The execs do not seem to understand what employees do on a day to day basis. The current CEO seems most excited and engaged after someone is fired or leaves. Too many great employees overlooked and who continue to feel unappreciated for their hard work.

The sales role here isn't sales or account management, it's teaching people who have barely used a computer how to find basic functions and sometimes even where their browser is in the valiant quest to print a label. Occasionally you'll speak with a competent business owner or someone who doesn't try to curse you out and it'll be like a cool drink of water in a dusty sea of people you're in awe of functioning day-to-day, much less having started a business. The company leadership is in it for maximizing as much money as they can for themselves and running amok in the boys club, the engineering and development teams are focused on pet projects and can't be bothered to focus on things that would help the end users, support and QA are forever underwater, sales management are mostly fools with big smiles who are there to talk behind employee's backs to their friends who have been there longer. There is zero opportunity for advancement in any role. Stamps.com is also a dumpster fire, but that's another story. There's some good people who still work here but they're frustrated, few, and also looking to find another role somewhere else. Pay is utterly underwhelming for the industry and you can expect extremely small cost of living raises and nothing else.