Does ShipStation pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipStation employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ShipStation. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ShipStation?

54% of ShipStation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipStation 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ShipStation?

Account Manager (10) , Customer Support (4) , Software Engineer (4) , Sales (3) , User Success Specialist (3) , User Support Specialist (3) , Customer Success (2) , Engineer (2) , Product (2) , Product Manager (2)

What are the pros of working at ShipStation according to real employee reviews?

"Amazing culture, positive, pays well, offers growth!" ((in 7 reviews)); "That type of working environment breeds happier people and great ideas." ((in 6 reviews)); "Great Atmosphere and Benefits." ((in 6 reviews)); "good work life balance" ((in 5 reviews)); "great coworkers" ((in 4 reviews))

What are the cons of working at ShipStation according to real employee reviews?

"I don't know how my pay compared to others', however from my view, pay was low." ((in 9 reviews)); "Very little management to non" ((in 8 reviews)); "There is little to no communication from upper management on where the product is going or big changes that are happening." ((in 5 reviews)); "CEO was basically delusional during town halls and went on ridiculous rants." ((in 3 reviews)); "Leadership is arrogant and out of touch." ((in 3 reviews))

What are employees saying about ShipStation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipStation layoffs and their outlook for job security at ShipStation in 2026.

What are the top reviewed ShipStation locations?

Austin , New York , Long Beach , Dallas-Fort Worth

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ShipStation

Part of Auctane

ShipStation reviews

3.4

54% would recommend to a friend

(105 total reviews)

Al Ko

Not enough data to show CEO approval

44% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Diversity & inclusion

3.5

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

ShipStation has an employee rating of 3.4 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShipStation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

105 reviews

1.0

May 24, 2018

Please avoid this company!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good set of co-workers, not so bad work/life balance and beer on Friday.

Cons

Management is totally unfair. They don't know how to manage their employees. Obvious favoritism is in play as well. As an employee expect no encouragement from management if one's sincere or persevering kind. The company also has a very poor attrition rate so one should not expect his/her job to be a stable one when working here. Compensation is also very meager.

2.0

May 6, 2018

Low pay, work all day!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great team members! Catered lunch on Wednesdays (which has been getting worse since I got here).

Cons

Leadership is so out of touch with rest of the teams, and treats us like we're expendable. People don't get paid what they deserve for the immense value they provide. Recognition is not given, and expectations are abusively high. If leadership understood just how much work we put in to keep this place afloat, they wouldn't treat us like dirt. Also, stop hiring people. You don't have any more parking spaces, and the office is crowded. The culture is fake. Made-up by leadership in order to pay people less, and to make themselves feel better about themselves.

5.0

Apr 25, 2018

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits and perks are great. My favorite perk being the free food. The morale is impressive, granted the energy and vibe varies across departments. The product is solving a unique problem with room to grow and build upon, making it really engaging to work on. It's an exciting time to be a part of Shipstation, especially since they are growing rapidly. The management team has a lot of great leadership.

Cons

I don't know how my pay compared to others', however from my view, pay was low. It was one of the main selling points for my leaving, despite shipstation being a great place to work. It can get cliquey.

Viewing 70 - 72 of 105 Reviews