Does ShipStation pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipStation employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ShipStation. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ShipStation?

54% of ShipStation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipStation 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ShipStation?

Account Manager (10) , Customer Support (4) , Software Engineer (4) , Sales (3) , User Success Specialist (3) , User Support Specialist (3) , Customer Success (2) , Engineer (2) , Product (2) , Product Manager (2)

What are the pros of working at ShipStation according to real employee reviews?

"Amazing culture, positive, pays well, offers growth!" ((in 7 reviews)); "That type of working environment breeds happier people and great ideas." ((in 6 reviews)); "Great Atmosphere and Benefits." ((in 6 reviews)); "good work life balance" ((in 5 reviews)); "great coworkers" ((in 4 reviews))

What are the cons of working at ShipStation according to real employee reviews?

"I don't know how my pay compared to others', however from my view, pay was low." ((in 9 reviews)); "Very little management to non" ((in 8 reviews)); "There is little to no communication from upper management on where the product is going or big changes that are happening." ((in 5 reviews)); "CEO was basically delusional during town halls and went on ridiculous rants." ((in 3 reviews)); "Leadership is arrogant and out of touch." ((in 3 reviews))

What are employees saying about ShipStation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipStation layoffs and their outlook for job security at ShipStation in 2026.

What are the top reviewed ShipStation locations?

Austin , New York , Long Beach , Dallas-Fort Worth

ShipStation reviews

3.4

54% would recommend to a friend

(105 total reviews)

Al Ko

Not enough data to show CEO approval

44% positive business outlook

Ratings by demographic groups

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ShipStation has an employee rating of 3.4 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShipStation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

105 reviews

1.0

Apr 9, 2018

Management is lacking, and favoritism dictates career advancement

Senior technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Most employees are friendly and helpful, unlimited pto, snacks, beer Friday, partially paid health benefits. Ergonomic tech also provided if necessary.

Cons

Unprofessional management who do not adhere to common hr practices or meritocracy. Morale is often low due to frequent unreliability of the actual product and with product integrations, which leads to interdepartmental rifts and unhappy customers. To add insult to injury, the bandage fix for the morale issue usually involves baked goods, when they should be upping the subpar employee salaries.

5.0

Mar 30, 2018

Excellent team, mission & culture - growth and legacy the challenge

An engineer

Recommend

CEO approval

Business Outlook

Pros

This is the best team I've worked with in my career. Because of our rapid growth, there are basically unlimited opportunities in engineering. Leadership is extremely open to your input and ready to give you a shot to steer projects and ideas.

Cons

We're growing rapidly. We're really profitable, so we're hiring and expanding our roadmap. That means the org evolves every six months or so. It's tough but rewarding. We have some legacy code issues. Management is very dedicated to addressing them. The CEO knows what "tech debt" is and believes in the importance of paying it down. Still, new folks hired need time to learn and navigate things.

1.0

Feb 2, 2018

Stay far away...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The unlimited PTO. Fellow employees are usually kind, wonderful people.

Cons

Management, management, management. They'll say one thing to your face and the opposite behind your back. Unsupportive and out of touch with their teams. You now have to pay for your health insurance here, there's no room to grow, and people are promoted even if they're incompetent.

Viewing 73 - 75 of 105 Reviews

ShipStation

ShipStation reviews

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Reviews by job title

Management is lacking, and favoritism dictates career advancement

Excellent team, mission & culture - growth and legacy the challenge

Stay far away...

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