ShipStation reviews

3.4

54% would recommend to a friend

(105 total reviews)

Al Ko

Not enough data to show CEO approval

44% positive business outlook

ShipStation has an employee rating of 3.4 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShipStation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

105 reviews
2.0
Nov 21, 2017

This job makes my life harder

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've made some great friends working here, and I've had to teach myself a lot. And there is a monthly monetary incentive for taking the bus to work instead of parking in the garage

Cons

When I started here is was amazing and the "perks" were definitely one of the main driving points for me. But I would rather have no catered lunches or beer fridays and instead have everyone in Sales and Support get a raise. It's extremely hard to make a living working here, despite ShipStation earning a lot of money for Stamps.com, who owns us. There is a chronic lack of communication between departments. New features (typically not very user-friendly) are constantly pushed out, even though we have a ton of other issues that are key to the core software that have yet to be addressed or taken seriously. There isn't really anywhere to move. There is the illusion. But I've known people to be promised promotions and be passed up. Eventually, after working here for a few months you wont want to be promoted, because you'll have heard so many complaints from other team members. There are definitely cliques - which I've had to learn to stop being irritated by - but it shows that this company cares less about "culture" and more about the illusion of it. We have beer fridays and drinking games, catered lunches and ping pong and fooseball tournaments, but - as someone said in a previous review - it feels like a band-aid. Once those things are over, you walk out of the lounge and the employees look miserable. Unpopular opinion: beer is not a cure-all

4.0
Jul 13, 2017

really great growing company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome managers who support their team members. Also great communication between departments, the CEO has an open door policy.

Cons

Training needs to be honed

4.0
Jun 23, 2017

Great perks but pay is meh.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I like the extras they provide everyone and it is a friendly workplace. Company swag practically rains from the sky and they cater lunch every week.

Cons

The pay is not very competitive for Austin.

Viewing 76 - 78 of 105 Reviews

Glassdoor has 110 ShipStation reviews submitted anonymously by ShipStation employees. Read employee reviews and ratings on Glassdoor to decide if ShipStation is right for you.