Does ShipStation pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipStation employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ShipStation. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ShipStation?

54% of ShipStation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipStation 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ShipStation?

Account Manager (10) , Customer Support (4) , Software Engineer (4) , Sales (3) , User Success Specialist (3) , User Support Specialist (3) , Customer Success (2) , Engineer (2) , Product (2) , Product Manager (2)

What are the pros of working at ShipStation according to real employee reviews?

"Amazing culture, positive, pays well, offers growth!" ((in 8 reviews)); "That type of working environment breeds happier people and great ideas." ((in 7 reviews)); "Great Atmosphere and Benefits." ((in 6 reviews)); "great coworkers" ((in 4 reviews)); "Work/life balance is excellent." ((in 4 reviews))

What are the cons of working at ShipStation according to real employee reviews?

"I don't know how my pay compared to others', however from my view, pay was low." ((in 8 reviews)); "Very little management to non" ((in 8 reviews)); "There is little to no communication from upper management on where the product is going or big changes that are happening." ((in 6 reviews)); "CEO was basically delusional during town halls and went on ridiculous rants." ((in 3 reviews)); "Owned by private equity = consistent layoffs, chaotic and ever changing leadership and more and more move to outsourcing." ((in 3 reviews))

What are employees saying about ShipStation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipStation layoffs and their outlook for job security at ShipStation in 2026.

What are the top reviewed ShipStation locations?

Austin , New York , Long Beach , Dallas-Fort Worth

ShipStation reviews

3.4

54% would recommend to a friend

(105 total reviews)

Al Ko

Not enough data to show CEO approval

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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ShipStation has an employee rating of 3.4 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShipStation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

105 reviews

5.0

Apr 13, 2017

10/10 would recommend!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Intelligent people, great office culture, challenging yet rewarding work, and especially the ability to grow into the company. Other than all of the great benefits (which are pretty sweet), working for a company that really CARES about YOU and your end goal, and of course, your impact on the company is really encouraging. I really can't imagine a better workplace elsewhere.

Cons

I really can't think of any cons at the moment.

5.0

Apr 10, 2017

Great people make a great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work you do at ShipStation really has an impact on the users you support. Being apart of a team that truly cares about the success of you and the end user is incredible. Career growth and knowing that you can affect change are some of the best things about the job.

Cons

It's hard to think of anything that is truly a con when working at ShipStation. Every business has growing pains and ShipStation tries its best to be proactive and not reactive.

5.0

Mar 2, 2017

Good Place

Customer service

Recommend

CEO approval

Business Outlook

Pros

Free catered lunches every week

Cons

none I can think of

Viewing 79 - 81 of 105 Reviews

ShipStation

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10/10 would recommend!

Great people make a great company

Good Place

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