Does ShipStation pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipStation employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ShipStation. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ShipStation?

54% of ShipStation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipStation 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ShipStation?

Account Manager (10) , Customer Support (4) , Software Engineer (4) , Sales (3) , User Success Specialist (3) , User Support Specialist (3) , Customer Success (2) , Engineer (2) , Product (2) , Product Manager (2)

What are the pros of working at ShipStation according to real employee reviews?

"That type of working environment breeds happier people and great ideas." ((in 8 reviews)); "Amazing culture, positive, pays well, offers growth!" ((in 8 reviews)); "Great Atmosphere and Benefits." ((in 6 reviews)); "great coworkers" ((in 4 reviews)); "Weekly free lunches" ((in 4 reviews))

What are the cons of working at ShipStation according to real employee reviews?

"I don't know how my pay compared to others', however from my view, pay was low." ((in 10 reviews)); "Very little management to non" ((in 8 reviews)); "There is little to no communication from upper management on where the product is going or big changes that are happening." ((in 5 reviews)); "Managers tend to be promoted or moved from different sister companies, because they are "good managers" but then they know nothing about the platform they are managing, so they end up not being able to assist the employees they are managing" ((in 3 reviews)); "CEO was basically delusional during town halls and went on ridiculous rants." ((in 3 reviews))

What are employees saying about ShipStation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipStation layoffs and their outlook for job security at ShipStation in 2026.

What are the top reviewed ShipStation locations?

Austin , New York , Long Beach , Dallas-Fort Worth

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ShipStation

Part of Auctane

ShipStation reviews

3.4

54% would recommend to a friend

(105 total reviews)

Al Ko

Not enough data to show CEO approval

44% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Diversity & inclusion

3.5

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

ShipStation has an employee rating of 3.4 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShipStation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

105 reviews

1.0

Apr 30, 2014

You can polish a turd but its still a turd

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Same pros already mentioned. Free lunches, snacks, and "Geek Desks" are all nice but very superficial. The only thing really nice is the flexible hours and dress.

Cons

Google any survey for what matters to employees and you get a list of things that don't exist at ShipStation. Here is a list I found... Learn and grow in their jobs - NO Do work that is challenging and meaningful - SOMETIMES Work with good people - YES, EXCEPT FOR MANAGEMENT Feel like they are a valued team member - NOPE, NEVER Work with good bosses - NO Be recognized for their contributions - NO Be autonomous and feel in control of the work - NO Have flexibility in their hours and dress - YES It's not on the list but I think most employees expect that their employer will provide sufficient parking and bathroom facilities.

2.0

Apr 7, 2022

Pay Is Not Up To Standards

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good place to learn great coworkers

Cons

Pay is horrible and not competitive Management drags their feet when it comes to promotions or raises. No clear direction for support teams. Support is always asked to do more than what is expected with no financial reward. An occasional raffle and free food at the office does not cover the rising cost of rent

1.0

Dec 20, 2014

Bait and Switch, start-up wannabe

Customer success

Recommend

CEO approval

Business Outlook

Pros

They have copy and pasted the basic crap you hear about every start-up. You get free snacks, occasional free meals, a free t-shirt and some swag.

Cons

There are not enough desks for the amount of people who work here. The weekly meetings are pointless. The compensation is awful compared to the amount of the work you are asked to do. The training doesn't set you up for success. If you want time off, you need to find someone to cover your shift, holidays included. 60% of the staff were once Apple Retail Employees. This is not a start-up despite what they may tell you. It's owned by Stamps.com which is already public and no one has stock options. The old timers say there were not options prior to the buy out either. The holiday season is a complete nightmare as well. Obviously this is a huge time for shipping and they are not staffed appropriately. This apparently happens every year but the CEO is unwilling to relieve the pain this backlog of work causes every year.

Viewing 22 - 24 of 105 Reviews