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      Shopify

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      Shopify reviews

      3.3

      46% would recommend to a friend

      (3,749 total reviews)
      avatar

      Tobias Lütke

      51% approve of CEO

      51% positive business outlook

      Ratings by category

      3.6

      Compensation and benefits

      3.4

      Diversity & inclusion

      3.4

      Work/Life balance

      3.0

      Culture & values

      3.0

      Career opportunities

      2.6

      Senior management

      Shopify has an employee rating of 3.3 out of 5 stars, based on 3,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Apr 17, 2020

      Best company in canada

      Web developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice challenge, good environment and friendly teammates, good benefit.

      Cons

      Nothing to complain, I'm really happy here.

      avatar
      Shopify Response
      6y
      Hey! Thanks so much for the review here. It's always great to hear when a current employee is so happy in their role. Being a constant learner is something we value highly here, so I'm glad to hear you have a role that challenges you and helps you grow. Your teammates and your work environment are also so important. You’ll have limited impact if you act alone; the best products come from a mix of ideas, experiences, and perspectives. This is the path to collective impact. You seem to be on the right path with such positive surroundings! Thanks again for the review. Heres to many more happy years!
      5.0
      Apr 13, 2020

      Guru

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Company cares about its employees

      Cons

      Taking call after call can be very draining Have to do 3 chats at one time.

      avatar
      Shopify Response
      6y
      Hey, thanks so much! It's great to hear you enjoy working with us. The products we build here are critical to our merchants' livelihoods and the success of their businesses. Our employees are vital to that product, so we absolutely care! The workload can be tough; especially as the platform grows and we have more and more merchants to support. Your wellbeing is important, so do be sure to reach out to your Squad Lead or HR rep if you would like to request some personal time to rest! In the meantime, I can pass your feedback along to our Support Solutions team so they are aware of this pain point. Thank you again for the review!
      1.0
      Apr 13, 2020

      Made to feel old and worthless!!!

      Customer support guru
      Recommend
      CEO approval
      Business Outlook

      Pros

      See pros aren't pros, because they are to pay off the cons. So nope, not worth it.

      Cons

      Sink or swim, they don't care. They do not help you in areas you are struggling with, they just consistently bash you with terrible QA. All about the merchants! During the Covid we have been taken abuse from merchants, have to take it BC they are under stress! What about us? Just BC we work does not mean this situation isn't affecting us! Let's push our support over the edge. If you have a lead who cares, your golden, if not, crash and burn. People off of work stressed because they fire people for no reason, other than, the SL doesn't like you. HR is so full of themselves, flouncing her I'm better than everyone else attitude, upper management so disillusioned about how great Shopify is. Workers are a number, easily replaced. You aren't a millenial, goodluck surviving! They don't care, they are hoping you will quit. Don't like it here, bubye is their motto.

      Viewing 3235 - 3237 of 3,749 Reviews
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      Glassdoor has 4,282 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.