Shopify reviews

3.3

46% would recommend to a friend

(3,750 total reviews)
avatar

Tobias Lütke

51% approve of CEO

51% positive business outlook

Shopify has an employee rating of 3.3 out of 5 stars, based on 3,750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Apr 28, 2020

Excellent people and benefits

Recommend
CEO approval
Business Outlook

Pros

Working with smart and driven people who care about their work. Employees are treated well and benefits are excellent

Cons

Leadership sometimes lacks direction and communicates poorly

avatar
Shopify Response
6y
Thanks so much for taking the time to leave a review! It's so great to hear you enjoy your role. We understand how important it is that you are surrounded by good people in a positive work environment. We’re building a company where everyone has the potential to have a positive impact on our business. This includes everything from our products to our technology to our people. Putting care into everything we do will benefit everyone in the long run, both inside and outside Shopify! As I'm sure you've experienced yourself, our company has doubled in size over 2018/19 and is still growing. This means we need to keep up with that growth internally to make sure we are all on the same page! This is great feedback for us to take on-board, so thank you for being so open. Thanks again for the review!
5.0
Apr 28, 2020

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible, and a good place to work

Cons

there are long hours sometimes

avatar
Shopify Response
6y
Hey, there! Thanks for leaving a review, it's really appreciated! I'm glad to hear you enjoyed your time with us while you were here. It's true that the workload can be tough sometimes, especially as the platform grows to accommodate more and more merchants. Here, we are merchant obsessed: Merchants depend on us to invent products that allow them to support their livelihoods. That being said, it is important to take time for yourself so you can relax and recharge. No one can work to the best of their abilities if they are feeling stressed or overworked, so it is definitely recommended to make use of personal days when needed. Vacation days too! Thanks again for leaving a review!
3.0
Apr 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits, Offices, Culture, Lifestyle Spending

Cons

High stress, burn-out, lack of diversity

avatar
Shopify Response
5y
Hi, thanks for the review! Nowhere is the values of constant and deliberate learning more important as in our Guru team. We ask our Gurus to constantly strive to learn, practice and reflect upon those skills and concepts necessary to succeed in the role. Our Gurus are the first port of call when one of our merchants needs a helping hand, so this role can definitely have its challenges! We appreciate Shopify’s fast-paced & constantly changing environment can sometimes feel difficult to thrive in - and that is OK! Be sure to take advantage of things like personal days if you need to take time to rest and refuel. Your Squad Lead is also there to talk to if you are feeling stressed or burned-out. I'm glad to hear you see value in the benefits and lifestyle spending! We work hard to continually review our perks and benefits to ensure we remain competitive and employees can tailor their package to their lifestyle. Thank you again for the review!
Viewing 3232 - 3234 of 3,750 Reviews

Glassdoor has 4,283 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.