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      Shopify

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      Shopify reviews

      3.3

      45% would recommend to a friend

      (3,732 total reviews)
      avatar

      Tobias Lütke

      50% approve of CEO

      49% positive business outlook

      Ratings by category

      3.6

      Compensation and benefits

      3.4

      Diversity & inclusion

      3.4

      Work/Life balance

      3.0

      Culture & values

      3.0

      Career opportunities

      2.5

      Senior management

      Shopify has an employee rating of 3.3 out of 5 stars, based on 3,732 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Apr 3, 2018

      Transparency Required

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Work from home - All equipment needed is sent to you and top notch - Great benefits and perks - Good team mates - Learn new skills - Some shift flexibility

      Cons

      - Heavily metric based - Short breaks - You may be assigned an inexperienced manager - This is a call centre job, in training it might not seem that way - Low pay - Very hard to move up out of Guruland even despite past experience - There will always be something you don't know, you will never be trained on everything we are expected to support because it's impossible to keep up

      2.0
      Mar 30, 2018

      Very Stressful, Obsessed With Targets

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company overall is an exciting one, very casual. The opportunity to work from home is great. The benefits are great and the salary is not bad - although the guru role should definitely be paid more! While I realize it's an entry level job, it's very stressful dealing with merchants all day!

      Cons

      Shopify is obsessed with reaching targets and will push to the point of breaking with guru's. Burn out is quick. One 30 minute break in an 8 hour day is not enough. While they stress that personal life balance is important, it really isn't attainable, as most, if not all guru's are putting in extra time to finish their work. The end of day 30 minute personal queue where you are wrapping up your days' tickets is simply not long enough, and it's a stressful scramble to finish. Every day. There is also an irritating juvenile environment - staff is young and it can feel like high school. Squad leads are young and pushy - there is a big competitive environment underlying all the teams. It's not healthy.

      5.0
      Mar 30, 2018

      Great place to work

      Remote support guru
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training is through - they set you up with all the tools to he successful.

      Cons

      Quite a fast learning environment- you definitely gotta pay attention to not miss a beat.

      Viewing 3532 - 3534 of 3,732 Reviews
      Related searches: Shopify jobs | Shopify salaries | Shopify benefits | Shopify interviews | Shopify conversations
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      Glassdoor has 4,262 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.