Shutterfly reviews

The leadership is not good. It’s a bit of a “good ol boys club” among the senior leadership team, especially on the commercial/business side- not sure how the retail side is run. Cross-functional teams struggle to work together; lots of pushback and lack of ownership which make it very difficult to appease clients. There seems to be strong resistance to working together internally, rather you see people wanting to make themselves look good and shift responsibility. Major lack of processes in place... there are no P&P’s, no training, nothing seems to be standardized, it’s a scramble to get things done and clients are flat out lied to about what the company is capable of. I had issues with the ethical implications of the way things were presented to external clients. There is zero work-life balance during peak season. I was advised I was expected to be “on call” during the evenings and weekends and there was little care given to the fact that employees have families and personal lives. This is not a life or death industry; it’s print materials. Very high turn over, that is pretty telling.

Poor Management - managers are not very engaged. Most have been at the company for over 6 years+ and have called it in. Don't expect to learn too much from them. Minimal Backfill - They haven't been backfilling all those that have left the company. Pay & Promotion - Shutterfly pays lower compared to other companies and it's very difficult to get promoted. The increase of pay after promotion is low. Favoritism - management has favorites. Plays out in meetings and promotions. New acquisition - nobody know what the outcome will be. Private equity firm purchased Shutterfly and there could potentially be layoffs, as is common for these types of situations.