Shutterfly reviews

Management team has a private club attitude.Only their friends get good hours and assignments. management is never available and leaves before shift is over and comes in late. No help for agents, the leads refuse to take supervisor calls and customers just get angry because they are on hold for so long and no one will talk to them. Contracted agents rarely get hired and no raises. People are leaving this company because the management could care less about life/work balance and families. Because so many people have left, They call for mandatory overtime, you pay a sitter until the end of your shift and then you can't go home, you get points if you do. The points keep you from getting hired as an employee. This use to be a great place to work, not any more.

The engineers in Phoenix, as a group, are the most incompetent engineers I've ever worked with and it shows in the products they produce. A very very hostile environment. After I put my two week notice in, it took all my emotional strength to show up for those last two weeks.