Signet Jewelers reviews

4.0

72% would recommend to a friend

(2,612 total reviews)
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J.K. Symancyk

86% approve of CEO

66% positive business outlook

Signet Jewelers has an employee rating of 4.0 out of 5 stars, based on 2,612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Signet Jewelers employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

The first 7 years there were not horrible.

Cons

Raises are so minimal. They lie now to new hires & don’t tell you that the first year working you don’t earn commission, and you may not after a year either. Working there for over 10 years, I still made under $18 hourly, even though I excelled at my job duties & I constantly had amazing reviews. My recent store manager belittles you, she comes in high, she is either on the ground crying from a mental breakdown or hovering over everyone. There’s no learning opportunities anymore. I brought my concerns to upper management & nothing was done. Working for a manager who constantly harasses, belittles, then has mental breakdowns and just doesn’t come to work is absolutely mentally stressful on the staff. I’m unsure why no one from HR ever called or came to visit.

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Signet Jewelers Response
2y
We are sorry to hear your experience doesn’t meet the high standards we set for our employee experience. We strongly encourage you to reach out to employeeexperience@signetjewelers.com so that we can discuss your concerns in more detail. We strive to provide compelling employee experiences for all our team members.
2.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

They give great jewelry discounts.

Cons

Vice Presidents are allowed to be abusive to subordinates and HR turns a blind eye. Unethical behaviors to increase revenue.

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Signet Jewelers Response
2y
Thank you for taking the time to post your review. We are disappointed to read that your experience didn't match the high expectations that we set for ourselves in providing every one of our team members the tools, resources and leadership support they need for success. We believe we can continually improve, and your review will help make our company better. If you would like to discuss specifics, we would appreciate your willingness to provide candid input – please contact employeeexperience@signetjewelers.com to arrange a convenient time.
1.0
Dec 6, 2023

Most heartless company to work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked for this company for over 5 years and was constantly told false promises. Such as, “we are a family here”, “you’ll get properly compensated”. Store Managers work 50+ hours and are paid salary and will never get the appreciation or compensation they deserve. salary typically started at 45k for store managers, with the amount of work that is “required” for the job, already isn’t worth it. They then promise you “monthly bonuses” which you can never attain because they set arbitrary goals for the store, and when you ask for a raise they tell you “if you made more sales and worked harder, you would make more money.”

Cons

As a store manager I was told numerous times “It’s easier to replace a store manager than a whole team.” When I put in my notice for end of employment, a few hours later I was told “my resignation would be effective as of today.” This company does not care about their employees, and that was obviously proven on how many employees have been terminated. I just wish I knew my worth sooner and left way before I did.

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Signet Jewelers Response
2y
We are sorry to hear your experience doesn’t meet the high standards we set for our employee experience. We strongly encourage you to reach out to employeeexperience@signetjewelers.com so that we can discuss your concerns in more detail. We strive to provide compelling employee experiences for all our team members.
Viewing 136 - 138 of 2,612 Reviews

Glassdoor has 2,671 Signet Jewelers reviews submitted anonymously by Signet Jewelers employees. Read employee reviews and ratings on Glassdoor to decide if Signet Jewelers is right for you.