2.0
Aug 19, 2025
You need very thick skin to do this job
Former employee, more than 5 years
Rapid City, SD
Recommend
CEO approval
Business Outlook
Pros
The pay is decent. Full benefits, The job itself is easy the people you talk to, not so much.
Cons
Calling members over and over again even if they tell you not to ( company pressure to preform no matter what ) No ability to attempt to fix any issues for the member. No follow up. Being held to company metrics when some are not in your control and are affected by others. Getting yelled at on a daily basis by members who are tired of being called.