Silver Diner reviews

3.9

70% would recommend to a friend

(213 total reviews)

Bob Giaimo

79% approve of CEO

58% positive business outlook

Silver Diner has an employee rating of 3.9 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Silver Diner employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

213 reviews
2.0
Mar 14, 2023
Recommend
CEO approval
Business Outlook

Pros

good money , good work enviorment

Cons

bad staff no management support ,

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Silver Diner Response
3y
Thank you for your honest feedback. We pride ourselves in our managers leading by example, and a lack of support is not in line with our company standards. We are always looking for ways to improve as a company and at each location individually and will be looking how we can support and develop or managers to be better support to their staff.
3.0
Mar 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Interesting coworkers made it fun. Pretty good management and customer interactions.

Cons

Can be stressful environment and some competition for tables between servers makes it difficult to not step on toes.

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Silver Diner Response
3y
Thank you for your valuable feedback. We empower and entrust our hosts and managers to do a fair table rotation for the servers. Servers should always have clearly defined sections and not be directly competing for tables in the rotation. We will be working with our management teams to make sure this doesn't happen in the future. Featuring a dish and drink each week is a part of our daily warm-ups. If this is not being done, then the management team was not conducting warm-ups to the company standard. We will reinforce the importance of including the featured food item(s) at every warm-up with our management teams.
4.0
Feb 27, 2023

host

Recommend
CEO approval
Business Outlook

Pros

good people and friendly staff

Cons

might be overwhelming depending on location

avatar
Silver Diner Response
3y
Thank you for your feedback. We are happy to hear that your fellow staff is friendly and full of good people. We take pride in our strong, positive culture in each restaurant. We have been adopting new technologies and leadership development to help with support and keep the busy meal periods from becoming overwhelming. If you have ideas that can help with the workflow, please speak with your managers about them and we can work on becoming better together.
Viewing 61 - 63 of 213 Reviews

Glassdoor has 219 Silver Diner reviews submitted anonymously by Silver Diner employees. Read employee reviews and ratings on Glassdoor to decide if Silver Diner is right for you.