Is Silver Diner a good company to work for?

Silver Diner has an overall rating of 3.9 out of 5, based on over 219 reviews left anonymously by employees. This rating has increased by 6% over the last 12 months. 70% of employees would recommend working at Silver Diner to a friend and 58% have a positive outlook for the business. The best reviews about Silver Diner have been left by employees working as Server , Manager and Server/Waiter .

Does Silver Diner pay their employees well?

According to anonymously submitted Glassdoor reviews, Silver Diner employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Silver Diner. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Silver Diner?

70% of Silver Diner employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Silver Diner 3.3 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Silver Diner?

Server (77) , Server/Waiter (28) , Manager (12) , Host (8) , Server/Waitress (7) , Host/Hostess (6) , Hostess (6) , Server/Bartender (5) , Waitress (4) , Supervisor (3) , Corporate Trainer (2) , Hospitality Manager (2) , Kitchen Manager (2)

What are the pros of working at Silver Diner according to real employee reviews?

"It's good money if you do your job well but no guarantee cause most people don't understand that servers rely on tips and tips alone." ((in 21 reviews)); "good pay and lots of hours" ((in 13 reviews)); "The people are nice" ((in 13 reviews)); "Managers are understanding when it comes to your schedule" ((in 11 reviews)); "good people and friendly staff" ((in 10 reviews))

What are the cons of working at Silver Diner according to real employee reviews?

"bad management and I don’t know" ((in 18 reviews)); "No benefits until after working almost a year for them, and must work full time 30+ hours constantly to qualify for said benefits." ((in 4 reviews)); "Don’t pay you or reward for using your own time off to study for it." ((in 3 reviews))

What are the top reviewed Silver Diner locations?

Rockville , Gaithersburg , Bwi Airport , Cherry Hill , Springfield , Greenbelt , Fairfax , Merrifield , Washington , Frederick , Tysons Corner , Ashburn , Reston , Bethesda , Columbia , Woodmore , Glen Allen , Richmond , Alexandria , Arlington , Woodbridge , Laurel , Waldorf , Pennsauken , Norfolk , Virginia Beach , Falls Church , Fredericksburg , Leesburg , Baltimore

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Silver Diner

Silver Diner reviews

3.9

70% would recommend to a friend

(213 total reviews)

Bob Giaimo

79% approve of CEO

58% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.9

Culture & values

3.5

Senior management

3.5

Career opportunities

3.4

Compensation and benefits

3.3

Work/Life balance

Silver Diner has an employee rating of 3.9 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Silver Diner employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

213 reviews

5.0

Oct 12, 2016

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Respectful workplace,upbeat atmosphere from CEO to the utility staff.Great development programs and opportunities.Long tenured staff from corporate office to the store level-awesome turnover rate which exemplifies competitive pay and benefits.Transparent company with clear vision,goals and stays true to their values.

Cons

Late closing hours.no sick days.

Silver Diner Response

Thank you for taking the time to write a review. You raise a very good point about the hours of operation & the Ops team is taking a close look at the value of staying open so late. Because late nights are part of the diner brand, it may be difficult to change however your point about the labor is accurate. Regarding the panic button/alarm system, we are considering adding direct connection alarm systems. Thank you again for your comments

4.0

May 5, 2016

Very rewarding, great hours, flexible schedules

Server/waitress

Recommend

CEO approval

Business Outlook

Pros

Making money everyday, meeting and working with new ppl, employees are more like family. The mangers are always there when you need them

Cons

Dealing with a busy fast paced environment, especially on the weekends. There are some months through out the year that tend to get very slow

4.0

Aug 25, 2014

The life of a server

Server

Recommend

CEO approval

Business Outlook

Pros

- The managers are amazing - Managers encourage you to ask for help always - It's a fun enviornment and great way to meet new people - Managers are understanding when it comes to your schedule - Tips are good most of the time, especially in the summer during break - The food is really good - You learn a lot of new skills

Cons

- Have to buy new uniforms when they get dirty - Have to but nonslip back shoes - System is very complicated especially when you make a mistake - They have servers doing too much - Servers get paid 2.50 and hour (you usually don't see this due to tax) but with tips - Side work is not fun on top of your additional work

Viewing 10 - 12 of 213 Reviews

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