Does SilverRock pay their employees well?

According to anonymously submitted Glassdoor reviews, SilverRock employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at SilverRock. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at SilverRock?

74% of SilverRock employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SilverRock 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at SilverRock?

Claims Adjuster (18) , Customer Service Representative (11) , Manager (3) , Claims Adjuster 2 (2) , Customer Service Representative (CSR) (2)

What are the pros of working at SilverRock according to real employee reviews?

"Excellent Work Life Balance here" ((in 7 reviews)); "Work from home and good benefits" ((in 7 reviews)); "The culture is great, very innovative and always has the mind set of ways to improve the company." ((in 6 reviews)); "Good pay and good people." ((in 5 reviews)); "Great benefits, positive work space and engaging leadership." ((in 4 reviews))

What are the cons of working at SilverRock according to real employee reviews?

"There is 0 consistency with management." ((in 8 reviews))

SilverRock reviews

3.9

74% would recommend to a friend

(76 total reviews)

Mary Leigh Phillips

83% approve of CEO

61% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

4.0

Senior management

3.9

Compensation and benefits

3.8

Career opportunities

SilverRock has an employee rating of 3.9 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SilverRock employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

76 reviews

1.0

Jan 9, 2024

Not my cup of tea

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

It is an easy job

Cons

Nobody in management knows what they are doing

SilverRock Response

2y

Thank you for sharing your experience as a Claims Adjuster. We're sorry to hear that your experience with our management team has been less than positive. At SilverRock, we strive to foster a work environment where every team member feels valued and supported. It is disheartening to learn that your perception is that our values did not align during your time with us. Thank you for your contributions during your time with us, we wish you all the best in your future endeavors.

2.0

Oct 24, 2023

Over worked

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Working remote is always a plus

Cons

The call center vibes can be overwhelming and things always seem to be backed up. There's constant changes to the structure of how things are done. Can be very Micro managey at times.

SilverRock Response

2y

Thank you for sharing your experience as a claims adjuster. Working from home can offer greater flexibility and convenience, and many employees find it to be a positive aspect of their job. We're glad you've had the opportunity to experience this benefit. Your feedback is important to us, and we're committed to addressing the concerns you've raised. Our goal is to create a work environment that is both productive and enjoyable. Thank you for your contributions during your time with us, we wish you all the best in your future endeavors.

2.0

Oct 11, 2023

Not for the non-suck up type

Customer service team lead

Recommend

CEO approval

Business Outlook

Pros

Who doesn’t love working from home?

Cons

Zero growth opportunities. They advertise “promoting from within” but beware - they often poach from Drivetime or Bridgecrest rather than promoting very deserving internal SilverRock employees. If you question or challenge literally anyone superior to you, or - in my experience, refuse to engage in inappropriate conduct with direct managers, you will be barred from promotion let alone decent treatment.

SilverRock Response

2y

Thank you for sharing your experience as a Customer Service Team Lead. Working from home can offer greater flexibility and convenience, and many employees find it to be a positive aspect of their job. We're glad you've had the opportunity to experience this benefit. We're sorry to hear that you feel there are limited growth opportunities within the company. We value internal promotions and aim to provide opportunities for our employees to advance their careers. Thank you for your contributions during your time with us, we wish you all the best in your future endeavors.

Viewing 37 - 39 of 76 Reviews

Jobs at SilverRock

Ancillary Specialist- Remote

Ancillary Specialist- Remote

Ancillary Specialist- Remote

Ancillary Specialist- Remote

Mechanical Claims Adjuster (Remote)

SilverRock

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Not my cup of tea

Over worked

Not for the non-suck up type

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