SilverRock reviews

3.9

74% would recommend to a friend

(76 total reviews)
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Mary Leigh Phillips

83% approve of CEO

61% positive business outlook

SilverRock has an employee rating of 3.9 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SilverRock employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

76 reviews
5.0
Jul 5, 2023
Recommend
CEO approval
Business Outlook

Pros

great place to work, good management

Cons

metric driven and phone call all day

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SilverRock Response
2y
Thank you for sharing your experience as a Claims Adjuster. We're glad to hear that you found SilverRock to be a great place to work with good management. We strive to create a positive work environment with effective leadership. We understand that the emphasis on metrics and the volume of phone calls can be challenging. As a company, we place importance on measuring performance and providing excellent customer service. Thank you for your contributions during your time with us, and we appreciate your feedback. We wish you all the best in your future endeavors.
1.0
Jun 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Work From Home work life balance

Cons

Call center vibe, negotiation tactics are desperate, servicing third party warranty for bad company like Carvana

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SilverRock Response
2y
Thank you for sharing your experience as a Claims Adjuster! We're proud to offer remote work opportunities to our employees giving them the freedom to work almost anywhere -especially glad to hear you had a healthy work-life balance. Thank you for sharing your feedback, we value all opinions as we strive to improve the experiences of our employees. While we may have parted ways, we wish you all the best in your future endeavors!
4.0
Jun 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Good coworkers Opportunity to advance Good Benfits

Cons

Very rude customers Have to work Saturdays

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SilverRock Response
2y
Thank you for sharing your experience as a Senior Customer Service Representative! We hold great value in developing our talent from within and providing ample growth opportunities for all employees, we are so glad you got to experience that first-hand. We understand that having a customer facing role can be challenging and we thank you for your dedication. Thank you for sharing your experience, we wish you continued success in your role!
Viewing 43 - 45 of 76 Reviews

Glassdoor has 76 SilverRock reviews submitted anonymously by SilverRock employees. Read employee reviews and ratings on Glassdoor to decide if SilverRock is right for you.