Does SilverRock pay their employees well?

According to anonymously submitted Glassdoor reviews, SilverRock employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at SilverRock. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at SilverRock?

74% of SilverRock employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SilverRock 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at SilverRock?

Claims Adjuster (18) , Customer Service Representative (11) , Manager (3) , Claims Adjuster 2 (2) , Customer Service Representative (CSR) (2)

What are the pros of working at SilverRock according to real employee reviews?

"Excellent Work Life Balance here" ((in 8 reviews)); "Work from home is great" ((in 8 reviews)); "The culture is great, very innovative and always has the mind set of ways to improve the company." ((in 6 reviews)); "Good pay and good people." ((in 5 reviews)); "Great benefits, positive work space and engaging leadership." ((in 4 reviews))

What are the cons of working at SilverRock according to real employee reviews?

"There is 0 consistency with management." ((in 8 reviews)); "They keep adding more work with no training or additional pay to current task" ((in 3 reviews))

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SilverRock

SilverRock reviews

3.9

74% would recommend to a friend

(76 total reviews)

Mary Leigh Phillips

83% approve of CEO

61% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

4.0

Senior management

3.9

Compensation and benefits

3.8

Career opportunities

SilverRock has an employee rating of 3.9 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SilverRock employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

76 reviews

1.0

Jun 8, 2023

Started Strong then fell flat

Customer service rep 2

Recommend

CEO approval

Business Outlook

Pros

Amazing Co Workers and hit/miss with leadership

Cons

Minimal raises if any at all pay way below the industry not supportive of individuals with disabilities Very hard to advance

SilverRock Response

Thank you for sharing your experience as a Customer Service Representative! We are so glad to hear your work environment cultivates friendship among co-workers! We work hard to ensure our culture is friendly and uplifting! The SilverRock family reviews our total compensation package on an annual basis to ensure we are keeping up with industry standards. While we may have parted ways, we wish you all the best in your future endeavors!

5.0

Apr 18, 2023

Positive Workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote, autonomy, positive culture, and cares about employees

Cons

Unable to provide any at this time

SilverRock Response

Yay! We're so happy to hear that after 6 years, you're still enjoying your time with us! We are proud of the culture we built so we are thrilled to hear you're enjoying it too. We appreciate your feedback and wish you continued success in your role!

5.0

Feb 26, 2023

Love it

Associate

Recommend

CEO approval

Business Outlook

Pros

Very beneficial to work/life balance

Cons

I have no complaints here

SilverRock Response

WOW! What a great review! We are so happy to hear you are enjoying your time working with us. We are so proud of the culture we have built and how well each and every one of our employees' continue creating a friendly culture. Thank you for sharing your experience, we wish you continued success in your role!

Viewing 46 - 48 of 76 Reviews

Jobs at SilverRock

Support Team Specialist

Mechanical Claims Adjuster (Remote)

Mechanical Claims Adjuster (Remote)

Mechanical Claims Adjuster (Remote)

Customer Service Representative- Remote