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      SilverRock

      Engaged Employer

      SilverRock reviews

      3.9

      74% would recommend to a friend

      (76 total reviews)
      avatar

      Mary Leigh Phillips

      83% approve of CEO

      61% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      4.0

      Senior management

      3.9

      Compensation and benefits

      3.8

      Career opportunities

      SilverRock has an employee rating of 3.9 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SilverRock employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      76 reviews
      2.0
      May 17, 2024

      Typical Call Center

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Provided lunch regarding The people were great to work with

      Cons

      Inconsistency with communication from leadership Opportunities for growth

      avatar
      SilverRock Response
      2y
      Thank you for sharing your experience as a Customer Service Representative! We're thrilled to hear that you enjoyed when we provide lunches for our employees and found the team to be great to work with. We're sorry to hear you felt inconsistency with communication from leadership. We hold regular team meetings and leadership updates to ensure clear and consistent communication. Additionally, we offer professional development programs, mentorship opportunities, and internal job postings to support career advancement within the company. Your feedback is invaluable as we strive to enhance our workplace environment, thank you for being a part of the SilverRock team!
      4.0
      Mar 30, 2024

      Claims Adjuster

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home and good benefits

      Cons

      No talk about raises and promotions don’t really give better pay

      avatar
      SilverRock Response
      2y
      Thank you for sharing your experience as a Claims Adjuster. We're glad to hear that you appreciate our work-from-home policy and the benefits we offer. The SilverRock family reviews our compensation package on a yearly basis to ensure that we remain competitive in the market and continue to attract and retain top talent. We understand the importance of fair and competitive pay for our employees, and we are committed to providing opportunities for growth and advancement within the company.
      1.0
      Mar 21, 2024

      Never again.

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is decent I guess.

      Cons

      The bread crumb you when you're looking for growth. You'll be a top performer and an ideal candidate for a promotion or a move to a different position and they'll not even entertain you.

      avatar
      SilverRock Response
      2y
      Thank you for sharing your perspective as a Customer Service Representative. SilverRock strives to create opportunities and improve lives of both our customers and our employees, and a big part of that is ensuring our employees are happy with their position. We are frequently promoting from within and encourage current employees to chat with their leader if they are interested in a new opportunity within the company. We're sorry to hear you did not experience that. Although we may have parted ways, we wish you all the best in your next endeavor.
      Viewing 13 - 15 of 76 Reviews
      Related searches: SilverRock jobs | SilverRock salaries | SilverRock benefits | SilverRock interviews
      ReviewsSilverRock reviews

      Glassdoor has 76 SilverRock reviews submitted anonymously by SilverRock employees. Read employee reviews and ratings on Glassdoor to decide if SilverRock is right for you.