SilverRock reviews

3.9

74% would recommend to a friend

(76 total reviews)
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Mary Leigh Phillips

83% approve of CEO

61% positive business outlook

SilverRock has an employee rating of 3.9 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SilverRock employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

76 reviews
5.0
Jan 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Always received answers to my questions

Cons

On phone que from the moment you start your work hours

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SilverRock Response
2y
Thank you for sharing your experience as an Accounts Payable Specialist. It's heartening to hear that you consistently received answers to your questions during your tenure with us. We understand that being on the phone queue throughout your work hours was a challenging aspect of your role. We acknowledge the importance of creating a balanced and positive work environment for our team members. Your input is valuable to us, and we are continuously looking for ways to enhance the employee experience. Thank you for your contributions during your time with us, we wish you all the best in your future endeavors.
1.0
Jan 9, 2024
Recommend
CEO approval
Business Outlook

Pros

It is an easy job

Cons

Nobody in management knows what they are doing

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SilverRock Response
2y
Thank you for sharing your experience as a Claims Adjuster. We're sorry to hear that your experience with our management team has been less than positive. At SilverRock, we strive to foster a work environment where every team member feels valued and supported. It is disheartening to learn that your perception is that our values did not align during your time with us. Thank you for your contributions during your time with us, we wish you all the best in your future endeavors.
2.0
Oct 24, 2023

Over worked

Recommend
CEO approval
Business Outlook

Pros

Working remote is always a plus

Cons

The call center vibes can be overwhelming and things always seem to be backed up. There's constant changes to the structure of how things are done. Can be very Micro managey at times.

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SilverRock Response
2y
Thank you for sharing your experience as a claims adjuster. Working from home can offer greater flexibility and convenience, and many employees find it to be a positive aspect of their job. We're glad you've had the opportunity to experience this benefit. Your feedback is important to us, and we're committed to addressing the concerns you've raised. Our goal is to create a work environment that is both productive and enjoyable. Thank you for your contributions during your time with us, we wish you all the best in your future endeavors.
Viewing 16 - 18 of 76 Reviews

Glassdoor has 76 SilverRock reviews submitted anonymously by SilverRock employees. Read employee reviews and ratings on Glassdoor to decide if SilverRock is right for you.