Simply Business reviews

3.6

57% would recommend to a friend

(305 total reviews)
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David Summers

78% approve of CEO

56% positive business outlook

Simply Business has an employee rating of 3.6 out of 5 stars, based on 305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

305 reviews
1.0
Jun 21, 2025

Significant decline in company culture and employee wellbeing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people I worked alongside day to day (not management for the avoidance of doubt) are some of the kindest, supportive and knowledgeable people I have had the pleasure to work with. They are the only reason for giving any stars in my rating.

Cons

Firstly I used to love working at Simply Business; I was one of its biggest supporters. The culture and employee wellbeing made it a wonderful place to work. That has disappeared over the last 2 years; operating in the vast majority of departments now as a corporate machine; where behind closed doors people are suffering terribly. Personal experience: I was an employee with a consistent record across many many years of excellent colleague and stakeholder feedback, instant reward recognition, and a real respect shown to me. Despite this, my manager relentlessly attempted to destroy my confidence and faith in my ability. Examples include regular gas-lighting, blame shifting towards me, denial of instructions, assigning tasks with vague/ subjective metrics to set me up for failure. The effect of being subjected to this was compounded by the fact I felt I had no one I could safely escalate to. Overall, I know I am not alone in my experience/s. As the company has grown, there has been a shift towards endorsing a culture of leading with fear and intimidation practice. Alongside this there is a growing cultivation towards a “dog eat dog” mentality/ behaviour - the active taking of others’ ideas (without any credit) and the stockpiling of high profile work for personal recognition. Ultimately this work environment has and will continue to cause the suffering of many employees resulting in them leaving.

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Simply Business Response
1y
Thank you for taking the time to share your feedback. We are saddened to hear that your experience at Simply Business declined and that your relationship with your manager was not what you wanted it to be. In particular, we get ongoing feedback from our SBers that they feel their managers truly care about them, so your input will help us add to the training and resources we provide to all SB managers. This includes new manager training, ongoing training on navigating and evaluating performance, career development conversations for managers (how to facilitate the conversation), quarterly manager specific workshops on core managerial skills. We are sorry to see that you felt there wasn’t an avenue for you to raise your concerns while you were employed. We have multiple channels for employees to share feedback and get support when needed. We understand that you may not wish to, but we encourage you to reach out to our People Team directly, so we can discuss your experience in more detail.
4.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

1) Supportive managers 2) They really drive to learn something new 3) They drive towards innovations 4) Help you achieve your career goals 5) Good work life balance 6) Very often various events are conducted.

Cons

Nothing much that I have observed so far.

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Simply Business Response
1y
Thank you for leaving us such a positive review. We are delighted to hear that you are enjoying working at Simply Business.
5.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Beautiful office, interesting work, innovative work

Cons

None so far that I can see

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Simply Business Response
1y
Thank you for taking the time to leave us a review. We are pleased to see you enjoy working at Simply Business.
Viewing 46 - 48 of 305 Reviews

Glassdoor has 329 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.