Simply Business reviews

3.6

57% would recommend to a friend

(306 total reviews)
avatar

David Summers

78% approve of CEO

56% positive business outlook

Simply Business has an employee rating of 3.6 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

306 reviews
4.0
Feb 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Encouraging, supportive, free snacks, sometimes higher ups listen

Cons

Experience is team dependent, some team cultures suck. To progress you need to stick to the company line

avatar
Simply Business Response
1y
Thanks for taking the time to share your thoughts on life at Simply Business. We’re really pleased to hear you value our supportive, encouraging culture and would equally welcome a wider conversation about ways you feel we could improve further. Please do reach out to a member of our People Team if you feel comfortable sharing more information. Thanks again.
1.0
Feb 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Leaving was the best thing I ever did. A few good people left who genuinely care, but they won’t last much longer at this rate.

Cons

Pay is shocking, especially if you work in the tech team. Get a promotion or payrise? Expect £5 and a mars bar. People Team are dismissive of burnout, mental health, stress and any kind of illness. They are there to protect the business, not to support or care for any employee. Most of them moved from a Learning and Development role, into a People Partner role - how that’s acceptable is beyond me. TA team removes bad reviews of the company from websites. Redundancies of core/talented people with no communication, treatment of people is appalling. No support from high level management on big technological transformational projects. Shared Services is a bullish and dictatorial place. Managers are set up to fail. Career framework has been promised in tech for years - nothing.

avatar
Simply Business Response
1y
Thank you for sharing your detailed thoughts. We appreciate there is a lot to unpack and have taken the opportunity to address the main themes in our response below. More broadly, we would welcome a conversation on any of these topics and would encourage you to reach out to a member of our People team as we’re always looking for ways we can improve, and open, honest conversations are a great starting point for this. We’re sorry to see your thoughts on both development and reward at SB. Ensuring Simply Business is a place where everyone feels challenged, supported – and ultimately able to grow their career – has always been and continues to be a key priority, and we’re proud of our track record here. On the theme of health (either physical or mental), we take this extremely seriously and have always prioritised the wellbeing of our people in every respect. Our Mental Health First Aiders, our EAP program and our wellbeing events, materials and resources are designed to ensure SBers can feel their best at work. We’re sorry to hear your comments on ‘manufacturing’ a culture. Our culture has always, and will always, be the product of the brilliant moments where our people come together, and we see it as our role to foster and facilitate these interactions. We’re proud of the way we show up together, and recognise that the strength of our community is a unique positive – and one which we’re committed to continuing to invest in. While we are always looking for feedback on things we can do differently – and better – we’re pleased to know we’re in a good place. Our strong employee engagement scores reflect the many positives of our culture and beyond, whilst showing us the areas where we still have room to do more. Thanks again for taking the time to share your thoughts, and please do consider reaching out for a further conversation – we’d love to explore this in more depth via an open conversation.
5.0
Jan 28, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Great work life balance Good people to work with Some very knowledgeable people Career growth

Cons

Monolith core system Most of the work is in Ruby and Front end is HAML

avatar
Simply Business Response
1y
Thanks for your positive review. We’re pleased to see that you enjoy our working environment, our people, and continued career growth.
Viewing 61 - 63 of 306 Reviews

Glassdoor has 330 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.