Simply Business reviews

3.6

57% would recommend to a friend

(306 total reviews)
avatar

David Summers

78% approve of CEO

56% positive business outlook

Simply Business has an employee rating of 3.6 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

306 reviews
1.0
Aug 4, 2025

Talks the talk, doesn't walk the walk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cushy benefits for not much work. Easy bonuses, talks about your mental wellbeing a lot giving days off including all expenses paid trips abroad, this year everyone travelling to Athens for FOUR DAYS

Cons

Pandering to their employees means nothing gets done as noone held accountable for targets. Lazy underperforming people still attract discretionary bonuses and payrises due to favouritism Management don't know what they are doing, resting on their laurels and dont know how to grow the company and blame or bully others

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Simply Business Response
11mo
Thank you for your feedback. We take great pride in our employees’ well-being, and we are happy that you enjoy the benefits that we offer. While we are disappointed to hear that you feel we are not hitting our goals and targets as we continue to grow with the strong innovations and platform we provide to our customers. We would urge you to reach out to your People Partner to discuss our performance and reward model, which will aim to recognize our highest performers.
5.0
Sep 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Great company culture which focuses on ensuring it's employees are healthy, happy and enjoying what they do. Interesting work, lots of new challenges and plenty of opportunities to innovate. Lots of companies say they put the individuals first and want their employees to be happy but Simply Business actually means it and follows through on those promises. In my 25 years working for various companies, I have never worked for a company that felt like it put me first. I would recommend Simply Business to anyone seeking an exciting opportunity to innovate with a company that respects your work life balance.

Cons

The only thing that I think Simply Business could do better is with their Pension contributions. They currently match employee contributions up to 5% which isn't great for someone at my age. My previous two roles matched up to 10%. That makes a huge difference to your pension.

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Simply Business Response
2y
Thank you for taking the time to post such a positive review. We're very glad to hear that even after more than two years with us you are still enjoying your time at Simply Business. We'll pass on your suggestion about pension contributions to our benefits team. You're also welcome to reach out to your people partner to pick up the suggestion.
1.0
Feb 14, 2023
Recommend
CEO approval
Business Outlook

Pros

The only pro I can give is the pay was reasonable.

Cons

There were many downfalls working for Simply Business. They take ‘pride’ in promoting treating colleagues fairly and professionally however this was not the case. They only considered what’s best for the business and not for their employees. The way I was treated at Simply Business was appalling, the management was poor and did not consider the mental health and wellbeing of their employees. The role was very demanding and there was a lot of micro managing.

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Simply Business Response
3y
Thanks for taking the time to provide your feedback. The health and wellbeing of our employees is hugely important to us, so we are disheartened to hear that you felt unsupported. We are committed to the continued development of our managers – in both how they lead teams and their competence on topics like employee growth and development. As always, Simply Business is here to offer support, and we welcome conversation. Please feel free to reach out to our People and CSC Leadership teams to discuss your feedback in more detail.
Viewing 109 - 111 of 306 Reviews

Glassdoor has 330 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.