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      Simply Business

      Engaged Employer

      Simply Business reviews

      3.6

      57% would recommend to a friend

      (306 total reviews)
      avatar

      David Summers

      78% approve of CEO

      56% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Culture & values

      3.1

      Senior management

      3.0

      Career opportunities

      Simply Business has an employee rating of 3.6 out of 5 stars, based on 306 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      306 reviews
      3.0
      Feb 18, 2026

      Ok, used to be great

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people within my team are great and very supportive, I also feel like there is real career progression within my area. Free lunches, social events (without pressure) and flexible working.

      Cons

      The salaries as have been mentioned on here are not great. This was fine when you only had to be in the office once a month, but now it is 8 times a month (which granted, in 2026 is still not bad), salaries have not improved and previous benefits have been taken away. The caring side of management seems to be slowly going away, with office attendance being tracked rather than trusting employees as adults to come in, checking in with managers if there are issues.

      avatar
      Simply Business Response
      4mo
      Thank you for sharing an honest and detailed review of your five years with us. It’s great to hear that you feel supported by your team and see a clear path for your career progression, that is exactly the kind of environment we continually strive to build. However, it’s clear that recent changes have created some frustrations, and we really appreciate your candor. We know the shift to 8 days a month in the office is an adjustment from our previous flexibility, and recognize this will have an impact on the likes of travel costs. However, we firmly believe this helps maintain our unique culture – one which allows us to foster relationships with each other, do our best for our customers, and ultimately develop our people. Regarding your feedback on the recent pay review and the transparency of our "Exceeds" ratings: thank you. We want our rewards to feel fair and motivating, ensuring that those who go above and beyond are rewarded fairly. Your insights on the rating balance, specifically how easy it feels to miss vs. how hard it is to exceed are valuable and we will be sharing this directly with our People Team to ensure our framework remains balanced and consistent for everyone. We would love the opportunity to discuss this further and find ways to better support your experience, as we truly value your impact and want to ensure Simply Business remains a place where you feel you can continue to grow.
      1.0
      Feb 11, 2026

      No Job Security!

      Insurance broker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunches & out of date drinks vending machine!

      Cons

      Toxic culture! Works purely on favouritism! Fully green high sales worker! Made absolute tons of thousands for SB! Shined & stood out with my work rate! 10/10 customer service feedback through the past 5 years until 1-2 hick ups due to unexpected personal situations! Rather than supporting or helping me … they gave me the boot! You are just a number at SB & no matter how hard you work it’s a front to show they care! Everything about this company is fake! Background all this diversity nonsense including mental well being that they rave about lol it’s all a tick box exercise!

      avatar
      Simply Business Response
      5mo
      Thank you for sharing your feedback. We are saddened to see this review, as we take our culture and the experience of all our employees very seriously. We value the perspectives shared by our teams, and we are committed to using this feedback to inform our ongoing efforts to support our people and strengthen our workplace. We appreciate you taking the time to share your thoughts, if you would like to discuss your feedback in more detail, please reach out to the People Team.
      1.0
      Jun 21, 2025

      Significant decline in company culture and employee wellbeing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people I worked alongside day to day (not management for the avoidance of doubt) are some of the kindest, supportive and knowledgeable people I have had the pleasure to work with. They are the only reason for giving any stars in my rating.

      Cons

      Firstly I used to love working at Simply Business; I was one of its biggest supporters. The culture and employee wellbeing made it a wonderful place to work. That has disappeared over the last 2 years; operating in the vast majority of departments now as a corporate machine; where behind closed doors people are suffering terribly. Personal experience: I was an employee with a consistent record across many many years of excellent colleague and stakeholder feedback, instant reward recognition, and a real respect shown to me. Despite this, my manager relentlessly attempted to destroy my confidence and faith in my ability. Examples include regular gas-lighting, blame shifting towards me, denial of instructions, assigning tasks with vague/ subjective metrics to set me up for failure. The effect of being subjected to this was compounded by the fact I felt I had no one I could safely escalate to. Overall, I know I am not alone in my experience/s. As the company has grown, there has been a shift towards endorsing a culture of leading with fear and intimidation practice. Alongside this there is a growing cultivation towards a “dog eat dog” mentality/ behaviour - the active taking of others’ ideas (without any credit) and the stockpiling of high profile work for personal recognition. Ultimately this work environment has and will continue to cause the suffering of many employees resulting in them leaving.

      avatar
      Simply Business Response
      1y
      Thank you for taking the time to share your feedback. We are saddened to hear that your experience at Simply Business declined and that your relationship with your manager was not what you wanted it to be. In particular, we get ongoing feedback from our SBers that they feel their managers truly care about them, so your input will help us add to the training and resources we provide to all SB managers. This includes new manager training, ongoing training on navigating and evaluating performance, career development conversations for managers (how to facilitate the conversation), quarterly manager specific workshops on core managerial skills. We are sorry to see that you felt there wasn’t an avenue for you to raise your concerns while you were employed. We have multiple channels for employees to share feedback and get support when needed. We understand that you may not wish to, but we encourage you to reach out to our People Team directly, so we can discuss your experience in more detail.
      Viewing 115 - 117 of 306 Reviews
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      ReviewsSimply Business reviews

      Glassdoor has 330 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.