Simply Business reviews

3.6

60% would recommend to a friend

(305 total reviews)
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David Summers

78% approve of CEO

59% positive business outlook

Simply Business has an employee rating of 3.6 out of 5 stars, based on 305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Simply Business employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

305 reviews
1.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

A few nice people but mostly run by super toxic product and leadership team

Cons

This company used to care — now it’s become something I don’t recognize. Over the last few years leadership has abandoned the people who built this place: over 100 colleagues have been laid off and those left behind are treated like expendable cogs. Management’s decisions reflect priorities that aren’t about supporting employees. Pay is inadequate, morale is shattered, and respect for the workforce has evaporated. Leadership needs to own the consequences of its choices and start putting its people first — Employee experience matters and this most recent layoff shows SB believes in protecting toxic inefficient leadership with multiple homes and cars and private schools over hardworking employees. Also received reliable information that more layoffs are in store. If you did not get laid off- start looking for a job now.

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Simply Business Response
1mo
Thank you for sharing your feedback. We’re sorry to hear your experience has felt this way. We recognize that periods of change can be challenging, and many of the decisions we’re making today are intended to position Simply Business for continued growth and long-term success. We’re seeing positive momentum across the business and remain committed to fostering a workplace where employees feel supported, respected, and informed. We appreciate you sharing your perspective.
3.0
Apr 20, 2026

Good culture needs better product org

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice culture and different projects to be involved in

Cons

Product org not best structure

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Simply Business Response
1mo
Thank you for sharing your feedback. It’s great to hear you enjoyed our culture and the opportunity to work on a variety of projects. We appreciate your feedback regarding our product organization and are always looking for ways to improve as we continue to grow. We would welcome a conversation to discuss further.
4.0
Mar 30, 2026

An Interesting Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company ethos, people, flexible working

Cons

Communication is a downfall across the company.

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Simply Business Response
2mo
Thanks for sharing your thoughts on working here for the last few years. It is great to hear that our company ethos, the people, and our flexible working culture have made a positive impact on your experience. We believe that being supportive of each other and talking openly about our achievements is a key part of how we empower our team. Regarding your note on communication, as we continue to scale, we are focused on ensuring our information sharing remains as streamlined and straightforward as possible. We value an environment where clarity is a priority and are always looking for ways to further simplify how we connect as a team. We’d welcome the chance to hear your ideas on how we can continue to evolve in this area.
Viewing 13 - 15 of 305 Reviews

Glassdoor has 329 Simply Business reviews submitted anonymously by Simply Business employees. Read employee reviews and ratings on Glassdoor to decide if Simply Business is right for you.