Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
avatar

Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
4.0
Jul 8, 2025

Insight

Recommend
CEO approval
Business Outlook

Pros

Amazing solution that is needed on the market, especially the financial sector.

Cons

Not enough support, especially legal support

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Smarsh Response
11mo
Thank you for your review and for recognizing the strength of our solutions in the market. We appreciate your feedback on support resources, especially around legal. Wishing you the best in your next role.
4.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Company culture - Smarsh provides an inclusive and collaborative work environment and hires fantastic, forward thinking people. Benefits - solid 401K match that is immediately vested, generous stock option grants, and take what you need PTO were my favorite highlights of the strong benefits package.

Cons

Like all companies headed to exit, Smarsh is managing closely to budget. With hiring priorities shifting, this led to my unexpected and disappointing exit. I will say that my severance was decent and included job search support.

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Smarsh Response
11mo
Thank you for taking the time to share your review and for your contributions during your time at Smarsh! We are glad to hear you had a positive experience with our culture and benefits. We also appreciate your candid feedback around your departure. Navigating budget and changing market conditions is never easy, and we recognize the impact these decisions can have. We're committed to transparent communication and supporting our colleagues as best we can during times of transition. Thank you again for your insights and for being part of Smarsh's journey. We wish you continued success in your next chapter.
4.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place for people who want to work hard and want an organization that is constantly evolving organically and inorganically.

Cons

Not a good place to settle in to comfortable role and never change. The organization will change, your teams will change, your role will change, and you will be pushed to evolve along with that.

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Smarsh Response
11mo
Thank you for your thoughtful review. We're glad to hear you value our dynamic, growth-oriented environment. Thank you also for your feedback around openness and transparency. Clearly communicating the “why” and the impact of change is something we strive to do and will continue to prioritize.
Viewing 37 - 39 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.