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      Smarsh

      Engaged Employer

      Smarsh reviews

      3.5

      62% would recommend to a friend

      (484 total reviews)
      avatar

      Kim Crawford Goodman

      69% approve of CEO

      62% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.6

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.3

      Career opportunities

      3.1

      Senior management

      Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      484 reviews
      4.0
      Jan 16, 2019

      SSE

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Environment Full Freedom Provide Ownership

      Cons

      They have more focus specific to skills compare to complete product

      3.0
      Dec 18, 2018

      I was going to title this "sinking ship," but someone else wrote the same title yesterday

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      "unlimited" PTO (but that varies from team to team), lots of opportunity for growth when it comes to employee happiness and retention, free beer

      Cons

      Company doesn't take that opportunity for growth and instead falls into traditional "business values" while masquerading as a hip, new-age startup. It's not, most employees seem unhappy, and retention is a big issue. HUGE expectation to "go the extra mile," to the point where a normal workload seems like you're not doing enough. I've heard from multiple coworkers that there used to be a "days since last cry" counter, and I can confirm that I've cried more in this role more than all of my previous roles combined.

      1.0
      Nov 7, 2018

      No life if you work here

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Location, gym in building, close to train.

      Cons

      Working lots of nights and weekends, 80+ hour weeks are normal. No time off. working 30 days in a row without a day off is expected. The PTO policy is "take what you need", but its never approved so you don't get any. If you reach out to HR you are ignored.

      avatar
      Smarsh Response
      7y
      First of all, we hear you. Our teams have been pulling some long hours for the past several weeks. This is not a work standard we want to have going forward. While off-hour heroics and huge efforts are much appreciated, they are not sustainable. Like other fast-growing companies, we face a challenge – to staff appropriately to match the work we need to accomplish – and we need to get it right. We believe in the take-what-you-need PTO policy, but we also recognize that we have to have the organizational depth so that our employees can benefit from it. We’re taking steps that will help get us there. Department leaders are currently reviewing their staffing needs, with the objective of hiring more qualified people where we need them. Thank you for taking the time to express your opinions. Suzanne Rudnitzki – Chief People Officer
      Viewing 418 - 420 of 484 Reviews
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      ReviewsSmarsh reviews

      Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.