Smarsh reviews

3.5

62% would recommend to a friend

(484 total reviews)
avatar

Kim Crawford Goodman

69% approve of CEO

62% positive business outlook

Smarsh has an employee rating of 3.5 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smarsh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

484 reviews
4.0
Apr 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Fun place to work. It was a MUCH better company before their current investors got involved. They used to bring in everyone from every office twice a year for a week of meetings and team building events. It was a great place to learn and they really invested in their own people. They're a company who looks to promote from within. The owner is serious about work but he created a really great work atmosphere.

Cons

The pay is about average and their investors (K1) have made it a less fun place to work.

4.0
Apr 18, 2017

Great company culture

Recommend
CEO approval
Business Outlook

Pros

Wonderful company culture, amazing CEO Great work environment

Cons

Intermittent employees are taxed in the highest tax bracket

2.0
Feb 8, 2017

Incompetent Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits were great for industry.

Cons

Indecisive management, no regard for reasonable work load, and unrealistic expectations of handling customer escalations.

Viewing 433 - 435 of 484 Reviews

Glassdoor has 512 Smarsh reviews submitted anonymously by Smarsh employees. Read employee reviews and ratings on Glassdoor to decide if Smarsh is right for you.